Job Type: Fulltime Employee
Industry: Audience measurement, DMP, Analytics, Ad Tech, Streaming, Data APIs
Languages: Japanese, English (please only apply if fluent in both)
Company type: Tech startup from London, UK, aiming to scale up in Japan/Asia
Overview
Streamhub is a total video analytics platform designed for the video industry, providing full funnel measurement from audience reach to outcomes across platforms. It provides both an analytics and activation platform for to maximise audience measurement, segmentation and targeting. With a focus on modular solutions for media companies, agencies, and JICs, Streamhub is used for campaign planning and post-campaign evaluation, as well as editorial strategies and audience targeting. Backed by industry experts and pioneers, Streamhub aims to be the leader in video analytics for global media companies.
Our purpose is to understand how video impacts our everyday life and how this information can be used to deliver a better user experience for the media advertising industry. How we get there is also important for us, and we want to continually evolve our product so it becomes the most user-friendly and actionable data platform for the video business.
Working at Streamhub will bring unparalleled access to cutting-edge challenges in the complex adtech / media industry, working within an international and rewarding entrepreneurial culture. We are at an exciting growth phase, making a number of key hires who will form the founding blocks of our team in Japan!
The Role
This is a full-time role for a Senior Sales / System Engineer. The role involves day-to-day tasks providing technical support to clients to build an innovative data product by bridging customer requirements, product vision and engineering. You will be joining our highly-productive engineering team that drives a thriving work culture through individual's growth, well-being, strong ethics, and entrepreneurial approach. While the role is primarily located in Japan, there might be some travel to Asia Pacific regions for work.
You will be combining technical expertise with a client-focused approach to deliver the necessary integrations and solutions as part of our enterprise SaaS platform. Reporting directly to the Country Manager and Head of Engineering, you will collaborate with global and local teams, and act as a trusted advisor to our clients in Japan / Asia. Key responsibilities include but are not limited to:
- Technical Expertise: Understand Streamhub’s products from a technical perspective and use this to analyse and manage client requirements for development.
- Client Engagement: Act as the key technical contact for customers, building strong relationships that drive trust and long-term partnerships.
- Sales Collaboration: Work alongside the sales team to develop technical proposals and RFPs to win customer deals.
- Global Teamwork: Collaborate with global engineering and product teams to ensure seamless project execution.
- Product / solution Selling: Leverage your technical expertise to demonstrate the value of the company's solutions and contribute to the company's sales growth.
The communications with the customer involves the understanding of their data methodologies, designing and implementing the data integration modules, working with internal engineering teams on data ingestion or product features, and maintaining the data integration pipelines (currently built over Airflow and Kubernetes).
The communications with the customer involves the understanding of their requirements, video data, data science methodologies, designing and implementing the data integration or product features, and maintaining the data integration pipelines (AWS/GCP).
Must Have Qualifications
- 5+ years of experience in a customer-facing role in a B2B technology company whether as Sales Engineer, System Engineer or Technical Project or Product Manager where the ability to articulate techinical solutions to clients is necessary
- 2+ year of hands on experience in Python or Java applications handling data integrations
- Working experience with SQL, AWS/GCP
- Must have at least 3 years of relevant media industry experience in the field of research, measurement, advertising or analytics/data systems
- Experience in handling customer interactions, documentation and developing technical requirements
- Native in Japanese and Fluent/Advanced in English
- Bachelor's degree in Engineering, Computer Science, or related field
- Eligible to work in Japan
Nice to Have
- Startup experience and mentality
- Managing small teams both locally and remotely
- Experience or strong interest in AI / Data science
- Background in audience or advertising measurement or vod / ctv streaming servicees
The Package
Growth Opportunities:
- Work on high-impact projects that are industry game changers
- Develop both technical and business acumen while collaborating with global teams
- Gain international business experience and network
Continuous Learning and Development:
- Access to niche data technologies and experience handling terabytes of data.
- A 100,000 JPY budget for self-development, training, and certifications.
- Training/workshop trips to our London or Bangalore offices.
Flexible Work Culture:
- Flexible hybrid working model (3 days in our Kamiyacho office).
- Flexible work hours focused on output rather than input (usually 11:00 - 20:00)
- Monthly team outings
- An entrepreneurial, open, and diverse team culture.
Compensation and Benefits:
- Salary from JPY9,000,000 upwards depending on experience
- Full-time employment with a six-month probation period.
- 28 days of holiday per year, including public holidays.
- National health insurance and pension coverage.
- Top-of-the-range MacBook Pro or PC for your work laptop.
This position is only feasible for bilinguals with native Japanese speakers capable of communications with Japanese customers with strong English for internal comms and international clients.
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Thank you for your interest in Streamhub!
Top Skills
What We Do
Streamhub is a video analytics startup providing audience and content insights for media companies. It's made for video from the ground up and provides a one-stop shop of video data across all devices and platforms. It strives to answer how content impacts the engagement and loyalty of audiences on VOD and Live services. More important than ‘how’ is the ‘what’. What talent to cast in the next show, what time to schedule the program, what are the best traffic sources for attracting quality audiences, what causes audiences to churn? With more possibilities, come more questions. With more questions, one needs more answers from the petabytes of data that your audiences are continuously providing. We are here to make big data relevant for the online TV industry. Backed by proven media executives, entrepreneurs and big data pioneers, Streamhub is looking to become the de facto leader in video analytics for media companies around the world