Implementation / Forward - Deployed Engineer - Vice President

iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $187 billion in global client assets invested in 1,504 funds, as of April 2024. 

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a three-time winner of MMI/Barron's Solutions Provider award (See link below).  

We are seeking a highly motivated and versatile Implementation/Forward-Deployed Engineer to lead integrations with iCapital's Distributed Ledger Technology (DLT) APIs. This role involves working directly with clients to ensure seamless integration of our technology into their systems. You will be responsible for designing, piloting, and scaling integration solutions, building tools to debug and enhance customer implementations, and driving technical leadership throughout the integration lifecycle.

 Key Responsibilities:

• Design & Architect External Integration Solutions: Partner with clients to design and architect scalable API integration solutions with client systems. Develop workflows that ensure seamless communication between external stakeholders' infrastructure and iCapital's Distributed Ledger Technology (DLT) platform, focusing on security, scalability, and performance.
• Lead Client Integration Sessions: Serve as the technical lead in client-facing integration scoping meetings. Provide architectural guidance, conduct technical discovery, and ensure that all client requirements are understood and incorporated into the integration design.
• Internally Focused Tool Development: Build and maintain internal tools, scripts, and frameworks to streamline the integration process. These tools will enhance efficiency and reduce manual effort by providing clean testing data and functionality to improve overall project timelines, supporting both development and production environments.
• Hands-on Debugging & Technical Troubleshooting: Act as the primary technical point of contact for debugging and resolving integration issues in client environments. Work directly with customers to diagnose and fix issues that arise during the integration and deployment phases, ensuring smooth production rollouts.
• Custom Solution Development: Design tailored solutions for clients based on specific requirements and system constraints. Translate high-level business needs into detailed technical designs that align with client infrastructure and ensure successful integration.
• Internal Coding Standards & Automation: Establish and maintain best coding practices for the development of internal integration tools. Automate repetitive tasks and optimize tool performance to accelerate integration timelines and reduce operational friction.
• Collaborate with Core Engineering Teams: Work closely with internal engineering teams to design, iterate, and refine the APIs and data models that underpin client integrations based on feedback and technical insights from client-facing projects. Ensure APIs are robust, well-documented, and evolve the product by ensuring real-world customer requirements and challenges are reflected in future platform architecture.
• Monitoring & Optimization: Implement and monitor real-time integration performance for external clients. Identify bottlenecks, optimize data flows, and ensure systems can scale according to the growing needs of customers.
• Support Security & Compliance: Ensure that all externally facing integration solutions adhere to the highest security standards, including encryption and access control, and comply with industry-specific regulations. Address any potential vulnerabilities or compliance gaps proactively.

Required Skills & Experience:

• API Expertise: 5-10 years of experience in data integration with strong focus on Python API implementation (preferably RESTful APIs and FastAPI).
• Data Model Mastery: Proven expertise in managing data models and system workflows in the alternative investment ecosystem, working with fund administrators, custodians, and other service providers.
• Cloud Architecture Experience: Experience developing within modern cloud-based architectures (e.g. AWS, Azure, GCP)
• Technical Leadership: A strong track record of leading complex integration projects from start to finish, including requirements gathering, design, and implementation.
• Problem Solving: Strong problem-solving skills with the ability to debug complex integration issues and provide scalable, reliable solutions.
• Communication & Collaboration: Excellent communication skills, both written and verbal, with the ability to translate complex technical concepts into actionable tasks for cross-functional teams and clients.
• Customer Success Orientation: A customer-centric mindset with experience in post-sales or forward-deployed engineering roles to ensure the successful deployment of the product.
• Project Management: Ability to manage multiple projects simultaneously, ensuring technical excellence and meeting client deadlines.

Preferred Skills:

• Industry Knowledge: Familiarity with the alternative investments space and experience working with industry stakeholders like fund administrators and custodians.
• Database Experience: Knowledge of relational databases and data modeling practices.
• Entrepreneurial Mindset: The ability to take ownership of projects and continuously look for opportunities to innovate and improve integration processes.

Benefits 

The base salary range for this role is $150,000 to $180,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). 

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office three days, with the flexibility to work remotely two days.  Every department has different needs, and some positions will be designated in-office jobs, based on their function.  

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ 

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.