Luxury Presence is the fastest-growing digital platform for agents, teams, and brokerages. Our award-winning real estate websites, modern marketing solutions, and AI-powered mobile platform help agents attract more business, work more efficiently, and serve our clients. Since launching in 2016, Luxury Presence has been trusted by more than 11,000 real estate professionals, including over 20 Wall Street Journal Top 100 agents.
What You’ll Do
Create, manage, and track tickets in Jira or Linear on behalf of cross-functional teams.
Participate in team meetings to stay aligned with product and engineering priorities.
Analyze and triage issues reported by our Customer Support team.
Coordinate with third-party data vendors (e.g., LiveBy, Attom) to investigate and resolve data-related issues.
(Nice-to-have) Use data tools like Metabase to independently gather and analyze information to help resolve issues without heavy engineering involvement.
What We’re Looking For
Familiarity with ticket management tools (Jira, Linear, etc.) is required
Exceptional written and verbal communication skills.
A proactive and solutions-oriented approach to problem-solving.
Bonus: Experience with Metabase or similar analytics tools.
Requirements
Must be willing to work from 9:00 PM to 6:00 AM, Monday to Friday
Own a laptop or desktop
Have an internet connection that is at least 25 mbps
Have a valid government ID
Have an existing bank account or be willing to open one if hired
Top Skills
What the Team is Saying
What We Do
Luxury Presence is a SaaS provider for luxury real estate agents and companies. The company launched in 2016 and its client list includes some of the world’s most successful realtors and companies who purchase template-based luxury websites, content marketing tools, SEO, lead generation, and online advertising.
Why Work With Us
We hire good natured people who embody integrity, a curious nature, and a growth mindset. We push our team outside of their comfort zone and promote from within. We're ambitious and laser-focused on the amazing opportunity at hand.
Gallery
Luxury Presence Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
