Shared Services Data Analytics & Tools Manager - Payments - Vice President

Posted 7 Days Ago
Philadelphia, PA
Hybrid
7+ Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Shared Services Data Analytics & Tools Manager will lead a team focusing on delivering innovative analytics solutions for Payments, guiding projects, and ensuring best practices in data architecture and process improvements. Responsibilities include developing data visualizations, enhancing reporting capabilities, coaching team members, and facilitating cross-functional engagement to drive strategic data-driven decisions.
Summary Generated by Built In

Job Description
Do you enjoy being a hands-on technical manager? You have found the right team! You will have upwards of 6 direct reports in this role, and need to have prior management experience to be considered.
As a Data Analyst Manager, Vice President in the Share Services Data, Analytics, and Tools team, you will be an integral part of the Strategy & Innovation Office within the Client Service & Implementations organization. You will be responsible for leading delivery of infrastructure and analytics solutions supporting product and process changes across Payments. Youwill manage a team of technologists specializing in business tech tools like Alteryx, Tableau, Python, and WorkFront to build, own and operate the infrastructure and solutions to enable the key objectives of the larger organization. Utilizing your hands-on technical experience and demonstrating your thought leadership, you are able to analyze data, organize and facilitate meetings, present to a diverse cross-functional audience, and have the ability to tie drivers and insights in a meaningful way to help business leaders understand the 'So What' behind these numbers.
Job responsibilities:

  • Develop nimble solutions for data architecture, identifying and building tools to deliver automation and powerful visualizations
  • Provide robust analytics and reporting to assist the business in moving forward with data-driven decisions
  • Lead Design Thinking processes with an ability to assess requirements from a range of stakeholders and develop scalable and innovative solutions.
  • Drive technical sessions with upstream teams to gather and integrate various data elements into reporting for downstream stakeholders.
  • Drive complex multi-stakeholder projects with significant impact to the business end-to-end including defining problem statement and vision, gathering requirements, documentation, training, roll out and support
  • Contribute to the development and implementation of best practices, project standards and procedures ensuring consistency and clarity among all partners and stakeholders
  • Evaluate existing manual processes to identify inefficiencies and risks, and to design and deliver automated solutions
  • Coach team members on execution of projects across the JPMorgan Payments domain
  • Learn new tools and techniques to complete projects, while leading knowledge-share sessions with internal teams


Required qualifications, capabilities, and skills:

  • Experience managing teams of technologists to drive innovation delivering appropriate solutions
  • First hand development and maintenance experience in Business Intelligence and data analysis tools such as Alteryx, Python, SQL, Cognos, Excel, and Business Objects to create analytic insights for data visualization
  • Experience working with large and disparate relational databases such as HIVE, Impala, Teradata, Snowflake, and AWS Redshift and with Extract, Transform, Load (ETL) tools
  • Develop data visualizations and reporting using Tableau for executive-level audiences
  • Familiarity with API experiences and design
  • Experience delivering complex process improvement and technology initiatives at scale, collaborating with multiple teams / functions, and driving change within large organizations
  • Strong presentation skills
  • Exposure to strategic planning process including business case development
  • Demonstrated experience managing through influence, collaborating with multiple teams, coordinating across different cross-functional initiatives, and reaching consensus with diverse stakeholders
  • Superior judgment to mitigate risk and foster an environment with strong controls


Preferred qualifications, capabilities, and skills:

  • 7+ years of related experience in data management, analytics, and strategic reporting
  • Working knowledge of payments and/or card industry
  • Data mining skills with applied statistics experience
  • Bachelor's degree in quantitative discipline such as engineering, finance, or mathematics
  • Advanced degree
  • Financial Services or FinTech experience


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Top Skills

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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