Capco – The Future. Now.
Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We ware dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking & Payments, Capital Markets, Insurance, Wealth & Asset Management and Energy. Experience Capco for yourself at capco.com.
Let’s Talk About You
You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career
The Runbook Lead will play a crucial role in supporting clients' efforts to establish robust, multi-faceted runbook that will play a critical role in SAP command centre cutover events.
In this role you will be responsible for collaborating with cross-functional teams to design, document and execute detailed cutover runbook(s) including, but not limited to:
1. Define cutover playbook strategy, frameworks and templates
2. Align playbook strategy with specific processes and gates
3. Build and manage L1 runbook (end-to-end - cross stream) a. Rolls up all L2-4 tasks, with dependencies from all runbooks b. Defines Go/No-Go decision points, with decision ownership c. Includes both roll-back and fix-forward runbooks, with criteria d. Establish effective tracking mechanisms to periodically review progress e. Incorporate milestone reviews and business Go/No-Go reviews along with technical delivery f. Ensure that a runbook satisfies all exit criteria requirements (ensure completeness of release)
4. Engage and lead cross stream leads in consistent use of runbooks
5. Gate (entry/exit) runbook readiness and lessons learned for each rehearsal
6. Works with client to define and complete production handover
Additionally, you will participate in technical and dress rehearsal events to test and optimize runbook(s) in preparation for live cutover events.
You will work under the guidance of Cutover Lead and in partnership with other command centre leaders including the Reporting Lead and Incident Lead. This is an exciting opportunity for someone looking to participate in large enterprise cutover events with an emphasis on creating a world class execution runbook for events.
Requirements:
- Strong analytical, organizational, and problem-solving skills
- Strong customer communication skills with the ability to communicate technical issues to non-technical customers
- ability to organize resources across different event shifts to provide effective reporting through an entire cutover event
- Ability to work well within a team to learn and share knowledge
Now Take the Next Step
We have:
- Access to industry-focused talent globally
- Ability to leverage best-in-class innovative products and solutions for complex architecture and large-scale transformation
- Extended global geographic market reach
- Ability to capitalize on our client footprint and deep domain expertise within financial services and energy
For more information about Capco, visit www.Capco.com.
Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
Top Skills
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.
TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.
DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.
DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.
ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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