Customer Sustainability Manager - Carbon & Environment

About the role 

Located in Central London, DS Smith’s Group Head Office serves as a hub for employees from all divisions to come together and deliver on the company’s vision. Employees work together to ensure that we’re always aligning with our core values and bringing ideas and expertise to combat the challenges we come up against.

We have a fantastic opportunity for an experienced Carbon Manager to join DS Smith as our Customer Sustainability Manager (Carbon & Environment) at a pivotal point to drive our sustainability agenda forward.

The successful candidate will help our customers to deliver on their decarbonisation targets and sustainability ambitions by translating our carbon and environmental data into valuable insights and services. You will work closely with internal experts involved in carbon in different domains such as Operations, Procurement, ESG Reporting, and represent DS Smith as a carbon subject matter expert with customers and our industry.

Working with the wider teams to develop and deliver internal communications and training to support our sales colleagues to better communicate our targets, performance and the sustainability credentials of our products to our customers. You will also collaborate with our Design and Innovation teams on further integration of product carbon into decision-making tools.

This is a fabulous opportunity for a talented and enthusiastic individual to use their carbon expertise to make a difference for customers, DS Smith, and the environment. So, if you are highly analytical, have strong people skills and are looking for a new challenge in Sustainability - then we might be looking for you!

About you  

• Degree engineering, environmental science, or related field
• Exceptionally strong analytical and Excel skills with experience in data modelling, analysis, and creating dashboards/tools for carbon footprint calculations and reporting
• Demonstrable experience with Scope 1, 2 & 3 emission calculations
• Experience leading change with colleagues, customers, and suppliers
• Excellent written and verbal communication skills
• Able to work independently but also comfortable building strong working relationships with colleagues around the business
• Initiative-taking, detail-orientated & solutions focused

Benefits 

• Competitive salary
• Discretionary bonus
• 25 days holiday plus bank holidays 
• Pension scheme, life assurance and income protection
• Sharesave scheme
• Salary sacrifice electric car scheme
• Employee Assistance Programme
• Employee Discounts
• Cycle to work scheme

Location: This is a hybrid role, split between being our head office in Paddington and home, with limited travel to sites as needed

About us

We’re DS Smith, the FTSE100 company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, proudly employing over 30,000 people, and supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we’re building the team to drive change across Europe and North America.

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.