We are a customer relations firm that focuses on providing excellent customer service in the Connecticut area. Our methods of face-to-face marketing and customer service provide our customers with a personalized, unique experience that they never forget. Whether it’s brainstorming ideas for new marketing strategies with clients, troubleshooting service issues on the customer’s behalf, or auditing internally to ensure we continue to implement the best practices in customer service, we step up to the plate and give it our best.
As our customer base continues to grow, we are actively looking to expand our team with new Customer Support Trainees committed to providing stellar customer service to our clients!
Key Responsibilities of a Customer Support Trainee:
- Forge impactful relationships with customers at initial point of contact
- Resolve customer complaints promptly, professionally, and effectively
- Recognize when to escalate conflicts up the chain and when to take proactive action
- Stay up to date on company products, policies and procedures to provide the most accurate customer service
- Consult with marketing and human resource departments when necessary
- Open and close orders for interested customers and provide ongoing customer service
- Provide top-notch customer service via phone, email, and in-person visits
- Assist in the development of junior Customer Support Trainees
Qualifications of a Customer Support Trainee:
- Previous experience in customer service, preferred
- Strong interpersonal/communication skills
- Ability to de-escalate and resolve conflicts effectively
- Desire to learn, willingness to take and implement feedback
- Growth-oriented individuals willing to start in an entry level customer service role and work their way up
- Candidates from underrepresented groups are encouraged to apply!
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What We Do
At Limitless Management Group, our constant endeavor is to reinvent the marketing wheel for telecommunications and home enhancement companies. We are constantly exploring the possibilities of delivering high-quality services to our clients. We love what we do, and it shows in our work. With meticulous attention to detail, we keep ourselves updated on the latest trends in the world of marketing and technology. We strive to provide outstanding customer service and deliver the best experience to our clients. Our integrity and never-say-die attitude have been largely instrumental in helping us build a reputation within the telecommunications and home enhancement industry.
The fundamentals of Limitless Management Group’s success:
Our Expertise
We are a team of highly motivated, solution-oriented people who take great pride in their creativity and analytical thinking skills to craft highly effective marketing solutions. We work with only bright minds with tech-savvy acumen to drive our campaigns. At Limitless Management Group, we create immersive and compelling brand experiences.
Our Innovation
Our seasoned managers make the learning system at Limitless Management Group more effective by leading from the front. Our mentors will continuously expand your comfort zone to produce original, inspired, and unorthodox solutions that not only work but also drive your development and objectives. We encourage our associates to use their imaginations and push the boundaries of conventional marketing techniques. Our philosophy inspires ingenuity and collaboration.
Our Passion
At Limitless Management Group, we derive great happiness from what we do; we love coming to work every day and embracing the challenges we face and eventually overcome. It is one of our key business objectives to ensure that the clients are satisfied with our approach, energy, and spirit. Our ongoing endeavor is to inspire our marketing executives to bring their skills and talents to work for you.
We Nurture
