Description
The role of Customer Supports Specialist is to interact directly with the customer, providing job status and quotes for site services.
Essential Duties & Responsibilities:
- Assist in quote preparation
- Providing Quotes to customers
- Coordinate Customer Requirements with Sales and Internal Suppliers
- Customer Relationship Building – Daily interaction with Micross Customer Base
- Primary support to the Account Representatives
Education/Experience:
- High School Diploma or equivalent
- Knowledge of AS9100D
- General knowledge of reading and interpreting customer drawings
- Recognition of Technical Terms relevant to electronic components and preparation services
- Attention to detail
- Ability to work successfully with multiple departments
- Able to multitask
- Excellent written and verbal communication skills
- Microsoft Office products
Medical, Dental, and Vision
401(k)
Company Paid Basic Life Insurance, STD, and LTD
Vacation Time
Sick Time
Holidays
Tuition Reimbursement
Pet Insurance
Legal Insurance offered through Allstate
Critical Illness, Hospitalization and Accident Insurance offered through Allstate
What We Do
Micross is the leading global one-source, one-solution provider of Bare Die & Wafers, Advanced Interconnect Technology, Custom Packaging & Assembly, Component Modification Services, Electrical & Environmental Testing and Hi-Rel Products to manufacturers and users of semiconductor devices.
In business for over 40 years, our extensive hi-reliability capabilities serve the global Aerospace & Defense, Space, Medical, Industrial and Fabless Semiconductor markets. Micross possesses the sourcing, packaging, assembly, engineering, test and logistics expertise needed to support an application throughout its entire program cycle. www.micross.com
Micross' Advanced Test Facility, Silicon Turnkey Solutions (STS), located in Milpitas, CA is an industry-recognized collaborative partner that integrates design, engineering, manufacturing and qualification processes with operational expertise to provide leading edge technology and test services that enable customers to meet demanding time-to-market pressure, cost and technical challenges. Micross STS possesses more than 25 years of electronic test expertise. For additional information, visit www.sts-usa.com
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