ABOUT THE POSITION:
BURGA — a non-traditional fashion brand that’s taking the world by storm — is looking for a Customer Support Specialist to join our team!
We take everyday boring items and, with a bit of magic and extreme imagination, turn them into the lifestyle & fashion accessories people are psyched to use.
If you become a part of BURGA, two things are certain. First, you will be surrounded by a team who all share the same passion for fashion, the urge to achieve, and the desire to grow. Second, you'll never use "boring" and "job" in the same sentence again. An extremely versatile and fast-paced environment will make sure of that – new collections, campaigns, and product launches will keep you sharp and excited.
FULL TIME + REMOTE: Monday - Friday/ 8-17h/ 9-18h
GET READY TO:
- Be there for customers!
- Communicate, troubleshoot, resolve;
- Provide support via email, chat & social media;
- Collaborate with different teams constantly to make a difference!
WE EXPECT FROM YOU:
- Fluency in English (written and spoken);
- Customer Support experience;
- Strong communication skills;
- Attention to detail;
- Open and proactive mindset;
- Passion for growth;
- Initiative and responsibility in reaching organizational goals;
- The ability to plan, prioritize, and organize.
EXTRA SWEETENERS
Epic Team-Buildings: Enjoy team-building activities, including our all-talked-about Summer Fest and Christmas parties.
Annual Workation: Pack your laptop and join us for an epic workation that blends work and play, recharging your batteries and sparking creativity.
Invest in Your Growth: Point us to any event, course, book, or mentor that will boost your skills, and we'll take care of it. Your growth is our priority.
Birthday Treat: Enjoy a free day off on your birthday.
Exclusive Vouchers and Free BURGA Goodies: Enjoy exclusive discounts and free BURGA products—perks of being part of our team.
Pleasant Workplace Environment: Work in a joyful space with occasional Friday team lunches, pet-friendly offices, and regular visits to our Kaunas and Vilnius locations.
Flexible Working Arrangements: Embrace a hybrid work model or take advantage of personal workations. Your work, your way.
You are one click away from your dream career at a marketing powerhouse BURGA!
SALARY: 1096 Eur/month GROSS
What We Do
Burga is a rapidly growing DTC e-commerce brand seeking to conquer the fashion accessories industry by creating the most gorgeous designs you have ever seen. Founded 6 years ago, we grew from a couple to now 100+ person family in Lithuania. Now we are looking to broaden our team with remote specialists around the globe. Hello, is it you we are looking for?
