Customer Support Specialist

Posted 8 Days Ago
Be an Early Applicant
Medellín, Antioquia
Junior
Robotics
The Role
Seeking a Support Specialist with 1+ years of data entry experience to work in a fast-paced, startup environment. Responsibilities include database entry, reporting, digitizing documents, and client information intake. Must have attention to detail, collaboration skills, and English language proficiency.
Summary Generated by Built In

Description

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Support Specialist! By joining our team, you’ll work in a fast-paced, rapidly growing, startup environment. The growth potential and opportunities here are endless and we want you to be a part of our journey. Curious what your day would look like as a Support Specialist? Check out the details below!

Key Responsibilities:

  • Database entry
  • Reporting
  • Receiving, verifying, capturing, and digitizing documents and data
  • Complete individual tasks, as assigned and within determined deadlines
  • Conducting the Intake process of gathering new client information (via phone and/or submitted documentation) and creating new Filevine projects.
Requirements
  • 1+ years of experience with data entry or related experience
  • Digitization skills
  • Attention to detail skills
  • Ability to complete tasks assigned at a quick and accurate pace
  • Collaboration and communication of status of tasks
  • Microsoft office skills, PDF Adobe
  • Good English language oral and written communication skills
  • Easily understand English-language task direction without formal documentation
Benefits

You will have Undefined Contract, a fast and deep growing career path, pre-paid health insurance coverage with Sura for you and one additional member of your family, flex time, yearly ophthalmological health bonus, and the opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more!

*All resumes and application answers must be in English

Top Skills

Microsoft Office,Pdf Adobe
The Company
HQ: Milwaukee, WI
128 Employees
On-site Workplace
Year Founded: 2019

What We Do

Neostella is a global hyperautomation firm with expertise in Robotic Process Automation (RPA), Business Process Management (BPM), Application Integration (iPaaS), Custom Development, and more. We take a solutions-based approach to hyperautomation and will work closely with your team to create solutions utilizing the right technologies to deliver your business objectives. With office locations in North America, South America, Europe and Asia, our global team offers ongoing 24/7 support, ensuring long-term success after your automations go live.

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