Customer Support Representative

Posted 4 Days Ago
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Hempstead, NY
Entry level
AdTech • Marketing Tech
The Role
The Customer Support Representative will attract new customers through geographic prospecting, implement strategies to engage audiences, and communicate product values effectively. They will build rapport with potential customers and represent clients positively while fostering relationships with team members and management.
Summary Generated by Built In

With a diverse roster of clients across various industries, we’ve discovered that in person interactions are consistently the key to increasing brand awareness. With a handshake and a genuine conversation, our team knows how to break the ice and introduce the public to our clients’ products in a cost effective way. 

Our proven track record has earned the trust of our clients and they have asked us to directly represent them when interacting with potential consumers. As a result, we are looking to hire a team of professionals to spearhead our latest promotional sales campaign.

Customer Support Representative Responsibilities:

  • Attract new customers by prospecting geographic territories
  • Strategize and implement best practices to interact with a wide audience in a short period of time
  • Break the ice and build rapport with potential customers while communicating the value of products and services
  • Demonstrate outstanding product knowledge
  • Foster strong relationships with team members and management staff to insure the success of the training offered
  • Professionally represent clients with a positive demeanor and clear, concise communication

Customer Support Representative Required Skills:

  • Extroverted, outgoing, “the life of the party”
  • Ability to excel collaboratively and individually
  • Strong communication skills both verbal and written
  • Prior experience in sales and/or customer service is preferred
  • Leadership abilities 
  • Excellent public speaking skills
  • Personable and professional
  • Conscientious and motivated to learn new skills
  • Passionate about driving results for our clients
  • Available to start immediately in a full time position

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The Company
HQ: Lake Success, NY
12 Employees
On-site Workplace

What We Do

Ace Concepts proud partner list spans Fortune 500s to start-ups. Our promotion strategies create growth in every region we serve. It’s a track record that proves we’re ready to succeed for you no matter your current size or marketing goals.

OUR RESPONSE IS FAST AND NIMBLE
You can’t afford to waste time. That’s why our people bring an unmatched depth of knowledge to creating product campaigns that get results. We adapt our approach in real time to accelerate response.

Here’s how we succeed for our valued partners every day:

OUR KNOWLEDGE IGNITES GROWTH
Ace Concepts ambassadors are driven by a passion for promoting leading technologies and fueling growth. We provide top-tier training that makes every team member an expert in your brand and services.

OUR TRAINING IS POWER
We never stop investing in the leadership development of our team. That’s how we ensure our highly trained experts present your solutions in compelling ways that create trust and loyalty.

OUR SUCCESS NEVER STOPS
Ace Concepts knows how to unite businesses with their best potential buyers. We create ongoing value and outstanding service to achieve the ultimate level of success.

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