Who we are:
BoostDraft is a pioneering software engineering firm revolutionizing the legal drafting landscape with our assisted document editor, effectively eliminating inefficiencies. Founded two years ago by graduates from MIT and Stanford, our initial focus was primarily on the Japanese market. However, within this short span, we've witnessed remarkable growth, boasting over 7,500 paid users, with 17 out of the top 20 largest law firms now utilizing our software.
Our success in Japan has largely been fueled by word-of-mouth referrals, as we've employed minimal marketing efforts. Additionally, we've secured numerous long-term, large-scale contracts with renowned enterprises and law firms. As a result, we have been highly profitable from Day 1 and have experienced exponential growth without outside funding.
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Why BoostDraft needs you:
As we expand into the US market, we've received encouraging feedback from American legal professionals. Nonetheless, it's important to acknowledge that there are nuanced differences between the Japanese and US markets that we're navigating. While we have gradually and steadily expanded our presence in the US without investing in marketing thus far, we're now ready to elevate our efforts to the next level. To achieve this, we seek the expertise of a customer success professional, who has a good understanding of transactional lawyers
What you will do:
As the first Customer Success in the US,
- Develop user manual / training material for users to utilize BoostDraft
- Understand the attorney's work and provide an explanation of which BoostDraft features are useful in each case.
- Conduct interviews with customers to understand inefficiencies in their daily work, categorize pain points, and collaborate with Product Managers to put new features on the product roadmap
Required Qualifications -
- At least 2 years of experience in legal-related work
- Strong interest in working at an early-stage startup and cutting-edge technology
- Good at writing and explaining features. Eager to develop user manuals and onboard videos
- Highly skilled in soft communication and the ability to handle complex request
Desired Skills -
- Experience in working at an early-stage IT start-up
- Experience in working in a customer success team
※We are also open to someone with lawyer or attorney experience, even if he/she doesn't have work experience in startups or customer success teams
Nice to have -
- Experience with graphic design tools and creating visual materials
Why you should join BoostDraft:
- Great learning opportunities await as you work closely with the founders and exceptional team members from one of the world's top companies.
- Experience working in a diverse, highly international environment, collaborating with individuals from regions including the US, Canada, Taiwan, Japan, Singapore, China, and others.
- Engage in numerous opportunities to interact with industry leaders who are dedicated to delivering products that offer an exceptional user experience.
- Embrace total freedom with our fully remote setup, ensuring you have the flexibility to define and manage your work-life balance effortlessly.
What We Do
With BoostDraft, lawyers can finally review, draft, and edit complex legal documents within MS Word in an efficient, focused, consistent, and secure manner.
BoostDraft eliminates the need for endless scrolling and searching for references and definitions and provides auto-completion features to ensure you are referencing the right section or defined term. Along with its navigation, editing, and proofreading features, attorneys can now focus more time on actual legal work and waste less time on document minutiae. Through its intuitive interface and natural integration with MS Word BoostDraft provides a seamless transition to next-level legal document review and drafting
