🚀 Customer Success Manager (m/f/x)
Location: BXL
Company: AutoScout24
Ready to drive success in the digital fast lane?
At AutoScout24, Europe's leading online car marketplace, we’re connecting millions of automotive enthusiasts every day. With over 30 million monthly views and 4 million app downloads, we're shaping the future of buying and selling cars — and you could be part of it.
We're growing fast in Belgium, Luxembourg, and France, and we’re looking for a Customer Success Manager who’s passionate about innovation, customer happiness, and digital transformation.
Your Mission:
-
Become the go-to partner for our dealers — call, connect, and uncover their true needs.
-
Guide new customers through an exciting onboarding journey.
-
Be their digital expert — optimizing their online presence and boosting their sales.
-
Spot upsell and cross-sell opportunities like a pro.
-
Turn challenges into opportunities, always keeping a solution-driven mindset.
Your Superpowers:
-
3+ years in Customer Success, Customer Care, or any client-facing role.
-
A strong background in sales support or digital media? Even better.
-
Fluent in French or Dutch, with great knowledge of the other (English is a big plus).
-
Tech-savvy: you love digital tools and know your way around Salesforce (or willing to learn fast!).
-
Strong communicator, team player, and problem solver.
What’s In It For You?
✅ Attractive salary package + team bonus
✅ Meal vouchers, eco vouchers, and DKV health insurance
✅ Company car + fuel card, or a flexible mobility budget
✅ 24 days of vacation + hybrid working possibilities
✅ International career opportunities within a young, ambitious team
✅ Fun atmosphere with breakfast meetings, team events, and continuous learning
At AutoScout24, we don’t believe in "business as usual".
We welcome diversity, fresh ideas, and ambition. Even if you don't tick every box — show us what you’ve got! We value mindset over perfection.
Ready to accelerate your career?
Apply now or get in touch
Let’s drive the future together! 🚗💨
Top Skills
What We Do
We spark connections to move the world. As the largest pan-European online car market with around 1.5 million listings and more than 43,000 car dealer partners AutoScout24 offers inspiring solutions and empowering services. We amaze our customers by delivering real values. At AutoScout24, users can find, finance, buy, subscribe, lease and sell used as well as new cars. AutoScout24 smyle, our latest innovation, enables you to buy used cars entirely online and have them delivered right to your doorstep. Fully financed, insured, and registered – ready to drive! Think big, stay curious, take ownership: over 600 AutoScouts in 6 key markets are driving growth, all while moving, working and winning together. We foster a respectful and supportive environment that embodies diversity. AutoScout24 is committed to making the internet a safer place. We are one of the founding members of the initiative "Sicherer Autokauf im Internet” (Initiative for Safe Car Purchasing Online). With around 50 million downloads, the AutoScout24 app was awarded the best, most customer-friendly app by Focus-Money (FOCUS-MONEY study "Kundenfreundliche Apps", issue (15/21)
