Customer Success Manager

Reposted 8 Days Ago
Hiring Remotely in USA
Remote
Junior
Artificial Intelligence • Marketing Tech • Software • Automation
The Role
The Customer Success Manager will educate users on marketing practices, assist clients with strategy, manage onboarding, and optimize campaign performance.
Summary Generated by Built In

Eulerity is a rapidly growing technology company providing marketing automation technology to small businesses and franchises.

Our industry-recognized proprietary software solution supports the creation, execution, and analysis of paid marketing across all major digital channels including Google Search, Social Media (Facebook / Instagram), Display, & Video. We are currently seeking an organized and communicative Customer Success Manager to support our rapidly growing client base!

Responsibilities:

  • Educate users on digital marketing best practices and how our platform can help them achieve business goals
  • Act as main point of contact for business owners from varying brands using our technology to market their businesses
  • Assist clients with marketing strategy and review performance on channels including but not limited to Google Adwords (Search), Facebook and Instagram (Social Media), Google Display Network, YouTube, etc.
  • Host onboarding sessions to educate new users how to activate campaigns and use the Eulerity platform
  • Understand client objectives and KPIs, and steward successful use of the Eulerity platform
  • Interface with clients through emails and phone calls to provide support and platform/marketing expertise
  • Work closely with Technical Account Managers to track media placements to ensure delivery in full, proactively analyze campaign metrics and optimize

Requirements:

  • 1-2 years of relevant Account Management experience **Preferred: experience with Account Management at a technology company
  • Quick learner and ability to manage multiple priorities and projects
  • Excellent communication skills with the ability to educate and train clients and users
  • Very organized and keen attention to detail
  • Strong analytical and creative skills
  • Out-of-the-box thinker with problem-solving / consultative approach
  • High energy and a teamwork mentality is a must
  • Must be proficient with Excel, PowerPoint and Word
  • Excellent interpersonal and communication skills in English

Benefits:

  • 🩺 Comprehensive benefits - medical, dental, vision
  • 🏖️ Unlimited PTO
  • 📈 401(k) with company match
  • 💻 Remote 

Compensation: 

​​Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes benefits, perks and other opportunities at Eulerity. The expected range for this role is $60,000 - $70,000, commensurate with experience.

Learn More:

Learn more about Eulerity and our team here!

Top Skills

Excel
PowerPoint
Word
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
81 Employees
On-site Workplace
Year Founded: 2017

What We Do

Eulerity simplifies digital marketing with game-changing AI and automation software, empowering brands to optimize and scale with ease. Our technology streamlines the complexities of digital marketing campaigns, resulting in significant cost savings and better efficiency. With Eulerity, organizations can effortlessly amplify and automate both paid and organic campaigns across various platforms including Google, Facebook, Instagram, YouTube, and LinkedIn, ensuring maximum impact and results. From local to global, decentralized to in-house, our SaaS platform & supporting customer success team empowers marketers to achieve quality, cost, speed, and scale without compromise.

Check out our “The Darwinian Times: Survival of the Nimblest” podcast.

For more information visit www.eulerity.com.

Similar Jobs

Luxury Presence Logo Luxury Presence

Client Success Manager II

Marketing Tech • Real Estate • Software • PropTech • SEO
Remote
Hybrid
3 Locations
417 Employees

Carrot Fertility Logo Carrot Fertility

Customer Success Manager (United Kingdom)

Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
Easy Apply
Remote
Kingdom, IL, USA
412 Employees
Easy Apply
Remote
USA
168 Employees

Monte Carlo Logo Monte Carlo

Customer Success Manager, Strategic Accounts

Big Data • Cloud • Software • Generative AI • Big Data Analytics
Remote
US
173 Employees

Similar Companies Hiring

True Anomaly Thumbnail
Software • Machine Learning • Hardware • Defense • Artificial Intelligence • Aerospace
Colorado Springs, CO
131 Employees
Caliola Engineering Thumbnail
Software • Machine Learning • Hardware • Defense • Data Privacy • App development • Aerospace
Colorado Springs, CO
53 Employees
Red 6 Thumbnail
Virtual Reality • Software • Hardware • Defense • Aerospace
Orlando, Florida
113 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account