Customer Service Representative

Posted 11 Days Ago
Be an Early Applicant
Florence, SC
1-3 Years Experience
Legal Tech
The Role
The Customer Service Representative at Associates Asset Recovery will communicate with clients and customers, verify information, and maintain accurate account details. This fast-paced role focuses on providing exemplary service and requires strong listening and problem-solving skills. Employees will assist with incoming calls and help colleagues with account information while being detail-oriented and goal-oriented.
Summary Generated by Built In

Associates Asset Recovery is looking to interview and hire qualified candidates! 

AAR is more than a job it is a family. This family works to build lasting careers that will benefit you and your families. We offer competitive pay and comprehensive benefits.

What is a Customer Service Representative?

A Customer Service Representative is a valued member of the AAR team. These team members are the direct line of communication between the clients, the customers, and the other members of our organization. This position requires exemplary customer service skills as you will be assisting others throughout the day. Additionally, CSR’s have the challenge of verifying information from our clients and placing the best and most current information into the accounts for our other team members.

Things to think about:

  • This role is fast-paced
  • You will have the chance to connect with and help a lot of people
  • You need to be detail-oriented
  • You are rewarded for your efforts
  • You must be a listener so you can be the problem solver

CSR’s Duties

  • Answer Incoming Calls from clients and customers
  • Assist other employees with information on accounts
  • Show all customers and clients a superior level of customer service
  • Must be able to type minimum 40 wpm

The Company
67 Employees
Remote Workplace

What We Do

Associate Assets Recovery offers fully insured, voluntary and involuntary repossessions. We will work with banks, title loan companies, financial loan companies and more to get the job done.

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