Customer Service Representative

Posted 7 Days Ago
Cleveland, OH
Entry level
Insurance
The Role
As a Customer Service Representative, you will answer client inquiries via phone and email, assist clients with their needs, help renew existing accounts, escalate issues as necessary, and input data into the agency management system.
Summary Generated by Built In

Company Description

Brunswick Companies is a family-owned business with a 45-year history providing insurance, risk management, and surety products across the nation. Our team is committed to developing and mentoring all new employees.

Job Description

We are seeking a dedicated and motivated Customer Service Representative to help with our continued growth and success as an agency.

Roles and Responsibilities:

- Answer client calls and inquiries via phone and email

- Assist with client needs

- Help renew existing accounts and grow where necessary

- Facilitate and escalate any issues that may arise

- Input data into agency management system

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Company
HQ: Cleveland, OH
52 Employees
On-site Workplace
Year Founded: 1972

What We Do

Since 1972, Brunswick Companies has cultivated relationships with clients, carriers, and partners to offer a broad range of insurance and risk management programs including:

- Commercial Insurance
- Professional Insurance
- Personal Insurance
- Surety Bonds

The firm is distinctive in its all-inclusive approach to insurance, offering clients strategic advisory services and claims management to fully address the exposure that is unique to each landscape. Licensed in all 50 states, we have built a national reputation by providing the highest level of personal service and support.

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