We are one of the region's leading promotional marketing firms, renowned for delivering dynamic, face-to-face campaigns that help top-tier brands create a lasting impact. Our personalized, word-of-mouth marketing approach strengthens customer relationships, builds brand loyalty, and generates measurable results. As our company grows, we are seeking high-energy, goal-driven individuals to join our team!
Position Overview:
As an Entry-Level Customer Service Representative, you'll be at the forefront of live promotional events and marketing campaigns, representing top-tier clients and helping customers engage with products and services. This is an exciting opportunity for individuals who love interacting with people, thrive in a fast-paced, team-oriented environment, and are eager to build a career in marketing, events, or customer engagement.
Key Responsibilities:
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Represent client brands at promotional events, pop-up activations, and trade shows
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Engage with customers face-to-face, offering product knowledge, service support, and details about promotions and exclusive offers
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Provide friendly customer service, answering questions and resolving concerns
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Educate customers about current products, services, and promotions
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Collaborate with marketing teams to execute event strategies and align brand messaging
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Assist with event setup, breakdown, and daily logistics
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Ensure each customer has a positive and memorable brand experience
Hands-On Experience You'll Gain:
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Marketing and Event Promotion
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Customer Service & Public Interaction
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Campaign Strategy and Management
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Territory Branding & Outreach
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Promotional Sales & Lead Generation
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Team Leadership & Communication
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Interviewing and Recruiting Techniques
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Business Operations & Marketing Strategy
What We’re Looking For:
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Strong communication and interpersonal skills
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Friendly, outgoing, and approachable personality
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Positive attitude and a team-first mindset
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Solution-oriented, eager to learn and grow
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Comfortable working in fast-paced, people-focused environments
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Leadership potential and a desire for professional growth
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Available to start within 1–2 weeks
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No prior experience required – full training provided!
Ideal Candidates Include:
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Recent college graduates eager to start their marketing careers
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Career changers or entry-level job seekers with a passion for customer service
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Individuals interested in marketing, customer service, or event management
Perks & Benefits:
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Supportive, upbeat, and high-energy team culture
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Ongoing professional development and skills training
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Career advancement into leadership and management roles
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Optional travel opportunities for top performers
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Performance-based pay and bonuses
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Rapid growth opportunities within a rapidly expanding company
What We Do
Invictus MSI is a team-oriented Marketing and Advertising firm focused on empowering change and social justice campaigns to help local Bay Area communities. Our 501(C)3 nonprofit clients have long histories of bringing creative, evidence-based solutions to major societal problems that require our collective, immediate response. Recently, their focus is attacking the opioid and gun violence epidemic in schools, but they currently offer more than 20 programs to promote safer, happier communities for children to grow up in. Our team is responsible for both raising awareness to their potentially life-saving programs and providing the funds necessary to implement them. Now that our team has developed a reputation for representing our 501(C)3 clients with integrity and enthusiasm, our goal is to continue expanding our client’s reach. We understand that learning how to successfully run a business is no small task, and requires a solid foundation in both leadership and management. To ensure our clients are in the best hands, each member of our team is provided with mentorship and hands-on-training through every step of the campaign development process. To learn more about our partnership, please visit https://www.leadrugs.org/lead-the-way/
