Customer Service and Logistics Trainee

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You will be responsible for delivering best-in-class service level for Ukrainian distributor through order fulfillment processes. You will take care of the distributor and key accounts billing process in cooperation with the 3rd party making sure revenues are recognized properly in SAP. Also you will participate in digitalization agenda of CS&L.
How you will contribute
You will:

• Possess complete knowledge on specifics of collaboration with the Ukrainian distributor.
• Effectively interact with the customer, across the departments and with Accenture back office to enable expected levels of orders fulfillment.
• Navigate SAP SD module as well as electronic messages and documents on the portal of our provider of e-document flow.
• Collect primary legal documents proving customers goods acceptance in order to initiate billing process in SAP.
• Interact with Accenture in the billing process.
• Participate in digitalization agenda of CS&L.
• Actively engage into team discussions aiming to find simpler ways of working and increase the value of x-functional interaction.
• Well-balanced decision making in problem solving.

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Learning on the fly and explore new.
• Responsibility and excellent communication skills
• Customer-centricity, action- and result-orientation
• Good problem-solving skills
• Experience in business area is an advantage.
• Confident user of Microsoft office applications
• Good knowledge of the total supply chain/order-to-cash process
• Teamwork ability
• English - basic and higher

More about this role
What you need to know about this position:
Passion to customer satisfaction and wiliness to learn new are the key elements of a perfect match or our expectations and your contribution. In OTC team we strive for happiness at work, balancing on getting the work well done and taking care about our wellbeing. You can expect empathy team leader, supportive teammates, and nourishing atmosphere.
What extra ingredients you will bring:
Growth mindset, test & learn approach, and the ability to fail fast and learn faster
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Intern (Fixed Term)
Interns
Early Careers