Customer Risk Strategy

About Column

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, SoFi, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.

At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!

The opportunity

We’re looking for an all-around business athlete to join our Customer Risk Strategy team! You don’t need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you’ll gain skills and experience that few others can offer.

This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient.

This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week).

What you’ll do

• Manage oversight of Column’s Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation.

• Support evaluation of partnership expansions. As Column’s relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations.

• Design and implement new processes: Maintain a growth mindset by helping members of the Column’s risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand.

• Drive development of key metrics and reporting: Work closely with the Column’s senior leadership team on developing new metrics and providing periodic reporting on Column’s partnership activities to executive management and the Board of Directors.

What you’ll need to be successful

• 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company

• Ability to jump into new situations, with a willingness to learn quickly and help solve problems

• Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical

• Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business

• Attention to detail and a commitment to accuracy

• Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must

• Excitement about working in a fast-paced, deeply cross-functional space

What you’ll get from us:

• 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!

• 👶 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses

• 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses

• 📈 401k plan, including self-directed brokerage options

• 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge

• 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers

• 🍽️ Catered lunches and dinners for SF employees

• 🚆 Commuter benefits

• 🎉 Regular team building events, including annual offsite

Pay transparency:

Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

The annual base salary range for this role is $115,000 - $130,000 + equity.

We look forward to hearing from you

Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.

If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to [email protected].

We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.