Customer Representative - Entry Level

Posted Yesterday
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Long Beach, CA
Entry level
Marketing Tech
The Role
The Entry Level Customer Representative will be trained in communication skills, community outreach, and the Federal Lifeline Program. This role focuses on supporting community members and enrolling them in assistance programs while engaging in upselling where appropriate.
Summary Generated by Built In

We are expanding its reach to the local area and we could not be more excited. Over the years, we have been working with the government-funded Federal Lifeline Program. Through our partnership, we have been able to connect those less fortunate with communication tools that allow them to improve their quality of life as well as their socioeconomic status. We are extremely proud of the work we do and are looking forward to being able to work with even more communities and help even more individuals. 

We are seeking to add an Entry Level Customer Representative to our team as we expand into our new location. A successful associate is someone who:

  • Is self-motivated and thrives in a high energy environment
  • Can work well with a team and provide encouragement and assistance to other members
  • Has a strong student mentality and is always open to learning new things
  • Is passionate about helping and working with members of the community
  • Is looking to make a difference in the community
  • Wants to take on a career opportunity
  • Never settles and constantly strives for more

As an Entry Level Customer Representative, you will be trained on:

  • Mastering communication skills both internally and externally
  • The goals and purpose of the Federal Lifeline Program
  • Community outreach tactics
  • How to enroll an individual in the program
  • Upselling when appropriate for enrollees who may need extra accessories in addition to their communication device
  • Becoming a leader in the workplace

Entry Level Customer Representative Requirements:

  • High School Diploma or Ged/Equivalent
  • 0-2 years of experience working in a people-centric organization

This role involves the selling of products or services and commission pay

#LI-Onsite 

The Company
HQ: Anaheim, CA
21 Employees
On-site Workplace

What We Do

Encompass Core is a well-known marketing firm that helps people to reach out to its audience in the most effective way. We give a fully integrated approach to marketing, with all the services one needs under one roof. We focus on doing what’s right for our clients, which means creating something that will leave a long-lasting impression in the mind of people. We go above and beyond to understand our clients’ business and it’s market. This is one of our techniques that allows us to get the desired results. Our services not only enhance the customer experience but also fulfills most of our business goals.

At Encompass Core, we strongly feel that our people build our business, and without their efforts and hard work, it’s difficult for us to succeed in what we do. Each of our associates has the potential to make an impact in their communities and develop new and creative campaigns towards our clients’ customer acquisition needs.

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