JOB TITLE: Customer Management Specialist_Unilever International
SCOPE: Seoul, South Korea
UNILEVER INTERNATIONAL IS…
Unilever International is Unilever’s White Space Arm!
As the ninth global cluster, we work across the world to fill white spaces for Unilever.
We treat the business as our own.
As intrapreneurs, we introduce Unilever’s brands into white space geographies like Korea, Pacific Islands, Mongolia, and spearhead launches of iconic household brands like Dove, Lifebuoy, Sunlight, Fair & Lovely, TRESemme into big markets like U.S, China, Western Europe and SEAA.
As Unilever’s growth engine, we establish global white space businesses in key channels such as Health & Beauty, Discounters, E-Commerce and alternate channels such as travel retail, marketing to institutional partners like the United Nations, and seeding Unilever brands to overseas diaspora who crave for a taste of their familiar home brands.
Singapore is our global hub leading strategy, marketing thinking, seeding plans, and alignment with the global categories and supply chain.
Game changing business
SPEED is the mantra for our resounding success. To serve the underserved, we embrace a founder’s mentality, explore unchartered territories, redesign end-to-end business models to establish successful businesses. We make a difference by working fast and smart, nurturing our tribe, winning together and living by five tenets:
1. We will be the fastest route-to-market globally;
2. We go where no (man, woman or distributor) has ever explored;
3. Impossible is an opinion, not a fact;
4. Speed is our currency;
5. When brands are built right, they can last a lifetime.
MAIN PURPOSE OF THE JOB
As a CBD Assistant manager – Develop and grow an HSP/PST channel. Responsible for customers’ sales and controlling sales expenses and market share.
MAIN ACCOUNTABILITIES
Sales Objectives
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Responsible for sales of products through B2B business model
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Formulate sales strategy for assigned territory or products, develop sales forecast and budget
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Monitors results and adjusts coverage as necessary
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Maintains and updates the business plan
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Provides input into sales forecast
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Adjust sales plans as appropriate to achieve goals
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Establish performance improvement plans when necessary
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Coordinates liaison between sales department and other sales related units
Controlling sales expenses
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Coordinates budgets, forecasts and reports
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Tracks expenses against budget
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Implements cost controls when necessary
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Pursue key prospects, negotiate and construct appropriate terms of sales
Market Share
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Communicates marketplace trends and changes taking place and makes recommendations about future courses of action necessary
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Reviews market analysis to determine customer needs and volume potential
KEY REQUIREMENTS:
Essential:
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Good communication & negotiation skill
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Excellent English & Korean communication (Writing & Oral) ability
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MS Office skill s (Word, PPT, Excel) proficiency
Preferred:
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Thorough knowledge in marketing & business planning
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Strong analytical, problem solving and project management skills
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Good inter-personal relationship
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Proactive & positive & innovative mind
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People management Skill
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Driver’s license
CONTACTS
Internal:
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Report to Brand lead
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Marketing, Finance, SCM
External:
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HSP MD, agency
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PST distributors and customers
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Dermalogica global
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
