Customer Journey Expert - Project Manager

Posted 3 Days Ago
Be an Early Applicant
2 Locations
Senior level
Fintech • Payments • Financial Services
The Role
The Customer Journey Expert - Project Manager will coordinate onboarding for projects utilizing the Data Analytics Platform on Google Cloud, manage migration roadmaps, and mitigate risks. This role involves working collaboratively with stakeholders and engineers to align project needs with the product offerings while maintaining a focus on outcomes and delivery.
Summary Generated by Built In

We are looking for you, if you:

  • have experience with public cloud (preferably GCP) and building platforms on top of it,
  • have a strong experience in project management in IT regarding differentiated technological stacks,
  • have mindset of organizer and you work by getting things done by building relationships and convincing people,
  • have worked with different stakeholders and engineers,
  • are enthusiastic about solving problems,
  • are challenger and optimizer, focused on goals and delivery,
  • can clearly express ideas, facts and opinions.

 

English level – C1

You'll get extra points for:

  • experience in Big Data or Advanced Analytics domain,
  • proven track of project successes.

Your responsibilities:

  • enable an increasing number of projects across ING to leverage Data Analytics Platform on Google Cloud by coordinating onboarding, improving and documenting the onboarding process, involving the right people at the right time and aligning project needs with product offering,
  • manage the migrations roadmap and ensure that the project is executed in accordance with this,
  • resolve and mitigate risks, issues and impediments.

Information about the squad:

ING is now building its Data Analytics Platform in Google Cloud! It is to help ING to be even more data-driven. This is a joined effort between ING units and you are going to be part of distributed multi-national and multi-cultural team. There is plenty of work and fun down this road!

The role naming convention in the global ING job architecture will be "Customer Journey Expert -Universal II”

Top Skills

GCP
The Company
Amsterdam, North Holland
65,710 Employees
On-site Workplace

What We Do

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

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