About ESO
ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work.
Are you ready to join a team that makes a difference? At ESO, we welcome authenticity and encourage you to apply even if you don’t meet every qualification. We seek passionate, innovative, and motivated individuals to help drive our mission.
Our Dispatch product optimizes and manages patient transport logistics, reducing response times for emergency cases. We're leaders in our field, actively saving lives across Europe, North and South America, and Australia. In the U.S. alone, we manage 20% of all medical transports.
About the role
The Customer Integration Engineer will focus on creating effective integration solutions to support our clients. This position involves developing integration components for our Dispatch application to align with client needs, collaborating with internal experts, and balancing technical, business, and product considerations. The right candidate is a detail-oriented, proactive problem-solver who takes initiative and values delivering high-quality solutions. Key responsibilities include developing, designing and implementing integration solutions, addressing technical issues, tailoring our offerings to meet client needs.
You will build new and maintain existing integrations components for our Dispatch application, working tight together with Implementation Engineers. Our system is built on .NET/C#. You will be based in our Plzen, Prague or Copenhagen office.
More about you
You are passionate about technology and how it can influence the lives of both our customers and their communities. In your roles as a Customer Integration Engineer can expect to:
- Work closely with Implementation Engineers and Clients to understand technical requirements and provide tailored integration solutions.
- Design, develop, and manage APIs, and custom integrations.
- Document integration components.
- Act as a technical resource for internal teams.
- Identify potential risks in the integration process and proactively address roadblocks.
Your Qualifications
To be successful in this role you should have:
- Bachelor’s or master’s degree in computer science, Engineering, or related field is preferred.
- Solid Experience as .NET/C# developer.
- Experience with integration platforms and understanding of APIs, web services, and cloud integrations.
- Proficient in REST, SOAP, XML, JSON, and familiar with SQL.
- Effective problem-solving and communication skills, with the ability to work across teams.
- Organized, able to manage multiple projects, and comfortable in a dynamic environment.
- Willingness to learn and adapt to changing demands.
What We Offer
Meaningful Work: Be part of a cutting-edge product that saves lives.
Agile Environment: Minimal bureaucracy, maximum impact.
Challenging Projects: Solve complex problems and explore new technologies.
Competitive Pay: Individually tailored with annual reviews.
Flexibility: Flextime, home office (we expect in-person collaboration at least a few days a week), mobile plan, and a high-performance laptop.
Applicant Privacy Notice – please click here to review the applicant privacy notice which details how your data is collected, used and protected.
Top Skills
What We Do
ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our four US offices and our Belfast, Northern Ireland office.
We believe in the power of data to improve community health and safety. That’s not just some lofty corporate vision statement — it’s something we live, breathe and see the results of every day. We approach our work as if the lives of our own families and friends depended on the results. Because a lot of the time … they do.
Why Work With Us
We believe in taking great care of our customers and our employees. We believe work ought to be both challenging and fun. (Otherwise what’s the point?) We believe it’s worthwhile to continually push for something better, to pursue excellence for the sake of excellence, and to hold each other to the same standard.
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