Job TitleCustomer Insight Analyst
LocationAsda House
Employment TypeFull time
Contract TypePermanent
Hours Per Week37.5
Salary
Competitive salary plus benefits.
CategoryData Science
Closing Date28 February 2025
The purpose of this role is to work as part of a small Insight & Analytics Team embedded within a Business Unit, delivering analysis and insight to key stakeholders, enabling decision making to drive business growth and putting customers first to deliver a step change in performance.
What you’ll love:
Working for the Insight & Analytics Manager – Insight & Analytics your key responsibilities will be:
- Provide visible Insight & Analytics support to assigned commercial categories, enacting clear ways of working and building trust through pace, presence and results
- Understand category issues and priorities and identify where analytics support is needed in key business processes
- Seek and implement opportunities for injecting data, analysis and insight into decision making, and support the optimisation of business processes.
- Collaborate closely with colleagues across Insight & Analytics and allied functions such as Data Science to deliver insights to inform commercial decision making
- Adopt templates & frameworks to develop and deliver comprehensive outputs to share insights and recommendations with relevant stakeholders, presenting data-driven insights in a clear and concise manner.
- Produce and present insights, reports / dashboards to visualise any potential bespoke insight requirements as required.
- Contribute to the Insight & Analytics community & culture through participation in team meeting and events
What you’ll need:
- Strong analytical and problem-solving skills with a good understanding of commercial and customer metrics
- Experience in creating and delivering insight and recommendations to commercial stakeholders with the ability to use story telling capabilities to bring this to life for commercial stakeholders
- Strong communication skills with the ability to convey complex data insights in a clear & concise manner
- Expertise in using data handling & visualization tools including Excel, Powerpoint and PowerBI, and familiarity with other data analytics interfaces such as Databricks.
- Be an proficient user of platforms and tools required to do the work i.e. customer insights platform, and experience using market data to support insights (e.g. Kantar, Nielsen)
- Knowledge of the retail industry and trends, and experience in retail data analysis
Work Where it Works
Our hybrid way of working gives you the choice to work where it works. This enables you to chose where you’ll be the most effective. It offers a mix of working from home and in an office environment that works best for you and your team.
You will also get an excellent benefits package including;-
• Discretionary company bonus
• Company pension up to 7% matched
• 10% colleague discount, free parking and many additional rewards.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves
Top Skills
What We Do
It’s hard for anyone to imagine just how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with on the shop floor (or on your doorstep), there are hundreds of others you don’t get to see.
In fact, because our business is changing so rapidly, there are new roles being created at Asda all the time. Technology is changing how we do things every day, helping us to reimagine retail to make life better for our customers, in-store and online.
For those with imagination, can-do, integrity and a willingness to embrace change, the possibilities at Asda are limitless. Take a look around and see where a career at Asda could take you.
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