Customer Enrollment Trainee

Posted 2 Days Ago
Be an Early Applicant
Philadelphia, PA
Entry level
Consulting
The Role
As a Customer Enrollment Trainee, you will assist potential clients in enrolling in services, address their needs, and ensure a smooth enrollment process, all while meeting sales goals.
Summary Generated by Built In

Empire Management Group is seeking a results-driven and personable Customer Enrollment Trainee to join our team. In this role, you will be responsible for helping potential clients enroll in our services by providing product information, addressing their needs, and guiding them through the enrollment process. This position is ideal for individuals who are passionate about sales and enjoy working in a customer-facing environment. 

As a Customer Enrollment Trainee, you will build relationships with clients, help them understand our offerings, and ensure a smooth enrollment experience. If you are goal-oriented, love connecting with people, and want to grow in a dynamic environment, this role is perfect for you!

Core Responsibilities of a Customer Enrollment Trainee:

  • Engage with potential clients to explain the benefits of our services and guide them through the enrollment process
  • Identify customer needs and provide tailored sales solutions
  • Meet or exceed monthly goals by closing sales
  • Handle inbound and outbound calls to prospect new clients and follow up on inquiries
  • Maintain accurate records of customer interactions and important activities
  • Provide exceptional customer service by answering questions and resolving any concerns

Qualifications:

  • Previous experience in sales, customer service, or related fields is preferred but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Self-motivated, goal-oriented, and able to manage time effectively

We are looking for individuals passionate about sales who thrive in a customer-focused role. This is a fantastic opportunity to grow within a supportive company that values hard work and dedication.

What We Offer:

  • Competitive compensation and performance-based bonuses
  • Comprehensive training and mentorship to help you succeed in your role
  • Opportunities for career advancement and professional growth
  • A positive, team-oriented work environment

If you’re ready to make a difference by helping clients enroll in services that meet their needs, apply today to join our team as a Customer Enrollment Trainee!
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The Company
HQ: Philadelphia, PA
15 Employees
On-site Workplace

What We Do

Empire Management is one of the most formidable business consulting firms in the area. Through our business development and opportunities for advancement, we have evolved to become national leaders. We provide our services to Fortune 500 Companies and other well-known brands across multiple industries where we have supported them with their customer solution needs.

Today we are recognized for giving immediate results that increase our clients’ profitability. Our association with Fortune 500 Companies has brought us into telecommunication, clean energy, smart home technology, and financial industries. We have developed an innovative approach to create fresh ideas and strategies for each new industry we tackle that help our clients reach millions of people across the nation.

Our firm is rapidly expanding, which allows us to offer opportunities for career advancement to the individuals on our team. Everyone at Empire Management is motivated to polish their skills to and grow as a professional. We offer a supportive Management Training Program and consistent Leadership Development that helps our associates hit their goals and continue to evolve.

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