About the RoleAs a Customer Engineer, you will support our technical team in delivering exceptional customer service and solutions. You will assist in troubleshooting technical issues, providing product support, and collaborating with customers to ensure their needs are met. This role offers an excellent opportunity for growth and hands-on experience in a dynamic environment.
As a Customer Engineer, you will support our technical team in delivering exceptional customer service and solutions. You will assist in troubleshooting technical issues, providing product support, and collaborating with customers to ensure their needs are met. This role offers an excellent opportunity for growth and hands-on experience in a dynamic environment.
What to expect:
- Assist customers with technical inquiries and troubleshooting.
- Collaborate with the engineering team to resolve product issues.
- Conduct product demonstrations and training sessions.
- Gather customer feedback to inform product improvements.
- Maintain documentation of customer interactions and solutions provided.
What will make you successful:
- Bachelor’s degree in Business, Computer Science, or related field.
- Has 2-3 years of related working experiences.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Familiarity with customer support tools and software is a plus.
- Fresh graduates are encouraged to apply.
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.
Top Skills
What We Do
Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.
Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, and CARSTAR®. Driven Brands has more than 4,900 locations across 14 countries, and services over 70 million vehicles annually
