Customer Engineer, New Product Introduction (2025 New College Graduate)

Posted 5 Days Ago
Be an Early Applicant
Malta, NY
53K-107K Annually
Entry level
Semiconductor
The Role
The Customer Engineer will serve as a technical liaison between GlobalFoundries and its customers, focusing on the introduction of new products. Responsibilities include managing customer communications, tracking production timelines, resolving issues, and ensuring customer satisfaction and revenue goals. The role involves collaboration with various teams to facilitate smooth operation from product prototyping to end-of-life phases.
Summary Generated by Built In

About GlobalFoundries

GlobalFoundries (GF) is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GF makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

New College Graduates Overview: 

We offer many full-time employment paths for recent graduates, which provide accelerated training in a fast-paced work environment, cross-functional working opportunities, and talent mobility. New college graduates are provided with mentorship, networking, and leadership opportunities, which give our new team members life-long connections and skills.​

Summary of Role: GlobalFoundries Fab8 in Malta NY is looking for a motivated and skilled engineer to be a part of the exciting Customer Engineering Team.  The primary responsibility in this role would be to work with customers to plan for their New Products in Fab8 and align internally and run customer meetings where multiple technical items are discussed. 

Essential Responsibilities:

  • Perform as technical conduit for Customer Programs from Customer Prototyping (NPI) to Product End of Life (EOL)
  • Act as primary Engineering channel ensuring crisp & clear communication.
  • Be the focal point for Customer communication to the Fab, aligning messaging internally and then sharing externally with the customer.
  • Work with the Fab8 Production Control, Planning and Product Integration to track internal dates and On Time Delivery metrics.
  • Run customer meetings, ensuring action items are aligned and followed up.
  • Be a problem solver of whatever issue may arise.
  • Interface with Account Managers (AM), Field Application Engineering (FAE) and Customers to enable program success.
  • Achieve revenue goals and derive customer satisfaction.

Other Responsibilities:

  • Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.

Required Qualifications:

  • Education – Graduating with a Bachelor’s Degree in Science, Math, Engineering, Semi-Conductor Manufacturing or a related discipline or equivalent military training or work experience
  • Must have at least an overall 3.0 GPA and proven good academic standing.
  • Language Fluency – English – Written and Verbal
  • Strong Teamwork
  • Organizational Skills
  • Works well with team members
  • Able to handle multiple tasks and prioritize activities

Preferred Qualifications:

  • Education - Technical Masters or PhD Degree in Science, Math, Engineering, Semi-Conductor Manufacturing
  • Prior related internship or co-op experience.
  • Demonstrated prior leadership experience in the workplace, school projects, competitions, etc.
  • Project management skills, i.e. the ability to innovate and execute on solutions that matter; the ability to navigate ambiguity. 
  • Strong written and verbal communication skills 
  • Strong planning & organizational skills

#NCGProgramUS

Expected Salary Range

$52,500.00 - $107,000.00

The exact Salary will be determined based on qualifications, experience and location.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 

 

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. 

 

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. 

 

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law 

Top Skills

Engineering
The Company
HQ: Malta, NY
12,676 Employees
On-site Workplace
Year Founded: 2009

What We Do

GlobalFoundries (GF) is one of the world’s leading semiconductor manufacturers. GF is redefining innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions that provide leadership performance in pervasive high growth markets. GF offers a unique mix of design, development, and fabrication services. With a talented and diverse workforce and an at-scale manufacturing footprint spanning the U.S., Europe and Asia, GF is a trusted technology source to its worldwide customers.

For more information, visit www.gf.com.

GlobalFoundries is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer Minorities/Female/Disabled/Veteran (M/F/D/V).#CB

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