Customer Development Analyst

Company Description

Trove Brands is a privately-held house of brands including BlenderBottle®, Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.

A career at Trove Brands is not about punching the clock. It’s about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face—and breakthrough—new challenges every single day.

Job Description

The Customer Development Associate Project Manager will assist the Customer Development Team in a variety of tasks. This position will oversee large retail programs from start to finish (initial item onboarding, item maintenance/compliance, forecasting demand, monitoring shipping/delivery, and customer execution). This role will work and collaborate with a variety of teams including Sales, Purchasing, Forecasting, Marketing, Product Development, Transportation, and Fulfillment. This position will also work to gather sales data, create reports and charts, analyze trends, and report findings to internal and external parties.

Customer Development Job Duties:

As the Customer Development Associate Project Manager, you will take on responsibilities and tasks that will play a big role in monitoring the progress and success of large retail programs. You will also help organize and provide sales performance insights to the company. Your primary job responsibilities will include:

• Oversee and help execute large retail club programs from start to finish.
• Effectively communicate expectations, standards, and deadlines to all parties while managing various projects and requests.
• Forecast the order demand of items while monitoring their week-to-week sales performance in stores.
• Maintain and capture a full history of files and resources for organization and future reference purposes.
• Ensure all items are compliant and tested periodically to meet customer requirements.
• Utilize Retail Link, DOMO, and Microsoft Excel to perform essential job functions.
• Collect sales data, build reports, and analyze data trends to ensure programs are being executed to customer benchmarks and standards.

Qualifications

We seek team members who are adept at contributing their expertise to a collaborative work environment. For this role, we’re looking for someone with the following skills and experience:

For this role, we are looking for someone with the following skills and experience:

• The ideal candidate will be very detail oriented, proactive, organized, a problem solver, and team player.
• Key qualities to succeed in this role: optimistic, highly motivated, ability to multi-task, prioritize, adapt to change, and manage time effectively.
• Enjoy working in a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to work and effectively communicate with various departments and team members.
• Professional demeanor and appearance are a must.
• Proficient in Microsoft Office (Excel, PowerPoint, and Word). Advanced skills in Excel is a must (pivot tables, charts, conditional formatting, subtotals, and formulas).
• Previous experience with Retail Link and DOMO is preferred.
• Long-term commitment is preferred (one-year minimum).
• Bachelor's Degree completed.
• Previous experience in Customer Service, Sales, Accounting, Forecasting, or Supply Chain is preferred.

Additional Information

Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You’ll love it here.

Among the many benefits our team members enjoy are:

• Comprehensive medical, dental, and vision care
• 401k package with employer matching
• Paid Time Off
• Maternity/Paternity leave
• Full indoor basketball/volleyball court
• Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
• Yoga studio
• Meditation/Nap room
• And much more!

Trove Brands is an equal opportunity employer.

Phone calls regarding this position are not accepted.