Customer Coordination Specialist

Posted 15 Days Ago
Be an Early Applicant
Dhaka
1-3 Years Experience
Marketing Tech • Mobile • Software • Web3
The Role
The Customer Coordination Specialist will assist in load management by communicating with brokers and drivers, negotiating terms, ensuring delivery schedules, compliance with regulations, and providing support during mishaps. They will also prepare reports as needed.
Summary Generated by Built In

Company Description

We have established a for-hire trucking business based out of the US. For-hire trucking serves a crucial role by fulfilling the never-ending supply chain needs of US and therefore offers a huge potential for growth. To that end, we are looking to build a team of capable of resources to support the growth of our for-hire trucking business.

Job Description

The successful candidate will be required to perform the following tasks:

  • Search for ideal loads on a daily basis (training will be provided for this task)
  • Communicate via phone and email with brokers to evaluate and negotiate the best terms for the load mainly rate for the load among other things
  • Communicate with the driver(s) to plan delivery of load and ensure truck parking on a daily basis
  • Following up with driver to ensure strict adherence of planned schedule
  • Ensure regulation compliance (Driver duty hours, DVIR, etc.)
  • Monitor load route and ELD reporting
  • Improvise and arrange the necessary help for the driver in case of any mishaps e.g. tire replacement, tow, road recovery, etc.
  • Prepare reports as instructed by supervisor

Qualifications

The successful candidate will be expected to have the following attributes:

  1. MUST be fluent in English (O & A-Level background preferred)
  2. MUST be effective communicator in both spoken and written formats
  3. MUST be good at negotiating and problem solving
  4. MUST be hungry to learn about the for-hire trucking business
  5. Work experience in similar field is preferred but not mandatory
  6. Bachelor degree or higher in any discipline is preferred but not mandatory

Additional Information

The candidates with the following profiles can apply for this job position:

  1. MUST be willing to work night shifts (US Eastern Time)
  2. Occasional overtime might be required in case of dealing with any mishaps
  3. Students (no degree or job experience required as hands-on training will be provided)
  4. Willing to work hard and learn fast to make positive contribution to the business
  5. Willing to uphold and maintain high level of professionalism (arriving on time, executing instructions diligently, working as a team, etc.)


The successful candidate will enjoy the following benefits in this job position:

  1. Hands-on training will be provided
  2. Huge potential for future growth opportunities
  3. Meal(s) during working hours will be provided
  4. Competitive salary and festival bonus(es)
The Company
New York, New York
32 Employees
On-site Workplace
Year Founded: 2016

What We Do

MazeGeek is a New York-based technology services solution provider. We provide a comprehensive range of Web, Software, Mobile Apps, UI/UX, Graphics Design, & Digital Marketing services to satisfy your every business needs. Since our inception in 2016, we have relentlessly pursued excellence in creating the best solutions for our clients. Our motto has been set from the start to rack our collective brains and constantly push the envelope of what can be done with our technical prowess. We at Mazegeek provide simplified software solutions that span across multiple industry verticals and revolutionizes the way they work. We recognize our company Vision & Mission as an integral part of our company which defines what we do, why we do and guides us in the decision-making process, help us set our objectives and work ethics to attain sustainable growth. MazeGeek is committed to serve and help the businesses grow profitably to achieve their desired goals

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