Customer Account Specialist

Posted 3 Days Ago
Be an Early Applicant
5 Locations
Entry level
Retail
The Role
As a Customer Account Specialist at Uline, you will analyze sales tax exemption certificates, contact customers regarding documentation, apply approved certificates using software, and calculate tax credits. The role involves collaboration with a team to deliver excellent service.
Summary Generated by Built In

Customer Account Specialist

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Join Uline’s dedicated and driven Finance team as a Customer Account Specialist, supporting the business with tax guidelines and exemptions in the U.S. and Canada.

Better together! This position is on-site, and we are looking for people who share our passion.

Position Responsibilities 

  • Analyze sales tax exemption certificates for accuracy.

  • Contact customers if documentation is missing or incomplete.

  • Apply approved sales tax exemption certificates in our state-of-the-art customized software.

  • Calculate and process sales tax credits based on exemption documentation.

  • Collaborate with a cross-functional team of like-minded individuals to provide exceptional service.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree in Finance or Accounting preferred.

  • Customer service experience a plus.

  • Bilingual (English / Spanish) a plus.

  • Excellent communication and strong analytical skills.

  • Highly organized and detail-oriented with the ability to multitask.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-EK1

#CORP

(#IN-PPFIN)

Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

The Company
Lacey, , Washington
6,292 Employees
On-site Workplace
Year Founded: 1980

What We Do

Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service

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