Custom Bottle Account Manager

Custom Bottle Account Manager

A team player with a service leader mentality….

SUMMARY

Are you someone who thrives working with a close team?  Do you feel successful when you can deliver a great customer experience and build a relationship?  Do you enjoy a dynamic environment where you are empowered to be a catalyst for change and make a real difference to the business? If you were able to answer “yes” to these questions, we want to talk to you!

HOW YOU’LL MAKE A DIFFERENCE

• Works to manage incoming leads and create opportunities in a timely and effective way supporting domestic independent bicycle retailers and house accounts to prioritize and maximize sales for Custom Water Bottles.
• Develops relationships with market leaders to track and deliver sales results that meet and exceed sales goals set forth with the team leadership
• Works with customer to efficiently and thoroughly capture each order request in detail to support full order process successfully
• Works with our department to constantly improve the way in which we work together to drive positive change
• Works seamlessly with Graphic Team to help meet and exceed customer expectations on custom printed bottles assortment
• Works in conjunction with production team to understand lead times, inventory levels,  and all details required to fulfill orders on time with accuracy

WHAT YOU NEED TO WIN

• Team Player who brings positive team attitude to the way in which we work understanding that individual efforts affect the collective success of everything we do
• Rider first mentality desiring to exceed our riders expectations with the best experience, product, and results
• Driven attitude that wants to deliver sales results and hit goals that are set individually and for the team
• Confident and clear communication skills – verbal and written
• Organized and detailed able to keep multiple detailed tasks in check
• Able to hit deadlines and know how to manage priorities in your workload to hit them knowing that deadlines are necessary for the customer and the team you work with
• Microsoft Word, Excel, and Power Point Efficiency 

Preferred Qualifications

• Bachelor's Degree
• Customer Service Experience of 2+ years
• Sales Experience of 3+ years
• Outlook, Salesforce, and Oracle experience a plus

Pay

Below is a summary of compensation elements for this role at the company if based on the following locations:

California Base Pay Range: $55,228-$91,126

At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.

Benefits

• Along with competitive pay, as a full-time teammate you are eligible for the following benefits beginning 30 days from date of hire. Benefits include:
• PPO, EPO, HMO Kaiser and HDHP competitive Healthcare benefit plans offered (which include coverage for acupuncture and physical therapy)
• Dental and Vision plan
• Health Savings Account with a company paid HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• 401(k) Matching up to $5,000 plus company paid retirement plan fees
• Profit Sharing Plan
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance program
• Sick, Vacation and Paid Holidays
• Employee discounts and perk program
• Parental Leave
• Specialized bike for new baby
• Education and events reimbursement

For additional information on benefits and perks, please visit: https://benefits.specialized.com