Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the team + role
The Crypto Operations team is passionate about delivering an excellent end-customer experience and mitigating firm risk while supporting innovative crypto products. As the Custody Operations Lead reporting to the head of crypto operations, you will own Robinhood’s crypto custody management program, coordinate daily operational processes critical to maintaining the product and business, and serve as a technical product expert. You’ll be expected to provide subject-matter expertise on cryptocurrency and blockchain technology, improve operational processes and procedures pertaining specifically to cryptocurrency movement and management, and be an expert on all things Robinhood Crypto custody.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do
- Be responsible for the upkeep and maintenance of all custody operations, including user administration and access management, change management, physical asset inventory, and updates to transaction authorization policies and other processes and controls governing outflows of coins
- Work closely with our engineering, security, ops, and product teams to improve internal- and external-facing products and processes
- Monitor and optimize cryptocurrency movements and related wallet operations, and coordinate between teams and stakeholders to resolve any issues in an efficient and expedient manner
- Partner with other crypto operations teams to facilitate and support transfer operations, settlement, and our risk program
- Identify inefficiencies and opportunities for additional security or controls in operational processes, and design and implement solutions
- Document, maintain, and improve standard operating procedures and other custody-related documentation
- Support presentations on Robinhood’s custody setup for auditors and regulators, and support other regulatory and legal matters as necessary
What you bring
- 4+ years of experience working in operations, security, program/project management, or similar role at a cryptocurrency company
- Deep familiarity with cryptocurrency products, blockchain technology, and on-chain cryptocurrency transactions; bonus points for knowledge of cryptocurrencies Robinhood Crypto supports!
- Demonstrated familiarity and experience with institutional crypto custody systems and operations
- Uncompromising integrity, security-oriented approach, and strong dedication to professionalism
- Self-starter with ability to work independently, coordinate across multiple functional groups and stakeholders in a fast paced environment
- Experience working with senior leadership, external auditors, and regulators
- Foundational understanding of cryptographic principles involved in cryptocurrency custody systems such as MPC
What we offer
- Market competitive and pay equity-focused compensation structure
- 100% paid health insurance for employees with 90% coverage for dependents
- Annual lifestyle wallet for personal wellness, learning and development, and more!
- Lifetime maximum benefit for family forming and fertility benefits
- Dedicated mental health support for employees and eligible dependents
- Generous time away including company holidays, paid time off, sick time, parental leave, and more!
- Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024.
Please see the independent bias audit report covering our use of Covey here.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$149,000—$175,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$131,000—$154,000 USD
Zone 3 (Lake Mary, FL)
$116,000—$137,000 USD
Click here to learn more about available Benefits, which vary by region and Robinhood entity.
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.
Top Skills
What We Do
Robinhood was founded on a simple idea—that our financial markets should be accessible to all. In an industry where barriers have prevailed for too long, this hasn’t always been easy. We’re leveling the playing field by making trading more intuitive, more affordable, and more inclusive to ensure that everyone, regardless of wealth or industry knowledge, feels empowered to participate in the financial system.
Full Disclosures: rbnhd.co/social_media_disclosures
Why Work With Us
Robinhood looks to hire employees who embody a high-growth mindset, set ambitious goals, make decisions independently, and who show up as accountable. The work moves fast, and resilience is key. Maintaining grit, perseverance, and self-motivation are critical to an employee's success at Robinhood, but so is staying humble and sharing credit.
Gallery
