C&T India - L & D Manager

Posted 5 Days Ago
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Bengaluru, Karnataka
Senior level
Agency • Software • Consulting
Living at the intersection of creativity and technology.
The Role
The L&D Manager is responsible for designing and delivering learning programs for engineering and support teams. This role includes needs assessment, curriculum design, program delivery, and leadership development, focusing on enhancing skills and aligning with business objectives.
Summary Generated by Built In

The Learning & Development (L&D) Manager is responsible for designing and delivering targeted learning programs that support the growth and development of engineering, project and support teams globally. This role involves a deep understanding of technical skills, dev lifecycles, and the organization’s strategic goals. The L&D Manager will work collaboratively with cross-functional leaders to align training initiatives with business needs, ensuring engineers and managers are equipped with the knowledge and skills required to innovate and drive the company’s success.


WHAT YOU’LL DO:

Needs Assessment & Skill Gap Analysis:

  • Conduct regular learning needs assessments for engineering and non-engg teams globally.
  • Collaborate with global leaders to identify skill gaps in technical knowledge, development processes, and leadership capabilities.

Curriculum Design & Development:

  • Design/Identify Trainers to implement training programs tailored to the needs of both technical and product teams globally, covering topics such as software development, agile methodologies, product management, and innovation.
  • Leverage subject matter experts (SMEs) from global teams to ensure that training materials are relevant, accurate, and engaging.

Learning Program Delivery:

  • Manage the rollout of technical training programs, softskill trainings, behavioral workshops, and Induction/onboarding sessions for all new employees globally.
  • Facilitate or oversee instructor-led, online, and on-the-job training, ensuring smooth delivery and high engagement from participants.

Learning Technology & Innovation:

  • Use the latest learning technologies (e.g., Learning Management Systems, coding platforms, and collaborative tools) to enhance the efficiency and effectiveness of training programs.
  • Stay updated on emerging trends in engineering, product management, and learning techniques to ensure the L&D function remains agile and innovative.

Leadership Development:

  • Design and implement leadership development programs for emerging engineering and product leaders, equipping them with the necessary skills to manage cross-functional teams and lead projects to success.

Project Management:

  • Oversee the end-to-end management of multiple learning projects, ensuring they are delivered on time, within scope, and aligned with the strategic goals of the engineering and product teams.

Budgeting & Resource Management:

  • Manage the L&D budget, allocating resources effectively to maximize impact.

ROI Measurement & Reporting:

  • Define success metrics and KPIs for all L&D initiatives, particularly focusing on improvements in product development cycles, code quality, and cross-team collaboration.
  • Tailor training programs for specific engineering teams, whether they are focused on backend development, cloud architecture, DevOps, etc., ensuring the relevance of the learning material.
  • Regularly assess the impact of training programs and gather feedback from participants and stakeholders to continuously improve learning content and delivery methods.
  • Regularly send updates and progress reports to the management team.

WHAT YOU’LL NEED:

  • 10+ years of work experience in the areas of talent and leadership development, organization development, group facilitation, training and training design.
  • Cross-functional Collaboration:
  • Build strong partnerships with engineering managers, product leaders, and other key stakeholders to understand their strategic goals and create learning initiatives that drive team performance.
  • Serve as a key point of contact between L&D, engineering, and project & product functions to ensure learning programs support product launches, technical innovation, and team development.
  • Skill-gap Analysis - Experience in assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs.
  • Good understanding of engineering processes& trending technologies
  • Ability to collaborate with technical teams and translate complex topics into accessible learning content.
  • Project management skills - Handle multiple learning initiatives/interventions simultaneously. Analytical mindset to measure the effectiveness of learning programs.
  • Ability to own and manage multiple concurrent projects effectively and maintain a high level of attention to detail, with a proactive approach to problem-identification and solving.
  • Knowledge on how to use data and analytics to make informed decisions.
  • Good knowledge of best practices in learning needs assessments, design, development, implementations, and evaluation to advise the business on new learning programs.
  • Experience with implementing traditional and modern learning principles and training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.).

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. With a remote-first approach to our people, we have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Mediacurrent, Rhythm, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network comprises nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

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The Company
New York, NY
445 Employees
Hybrid Workplace
Year Founded: 2001

What We Do

Code and Theory is a strategically driven, digital-first creative agency that lives at the intersection of creativity and technology. We solve consumer and business problems across the entire customer journey that flex to meet the ever-changing needs of consumer expectations. We put the user, their behaviors and needs, at the center of everything we do — from our proprietary research methodologies, to product development processes, to how we create brand, channel and messaging strategies. Our goal is simple: to solve our clients business problems.

We bring big ideas to life by looking holistically at brand ecosystems where digital plays a prominent role in driving the consumer from first-touch through to conversion to relationship deepening over time. We identify gaps in the consumer journey and opportunities in culture that require products, services or communications to fill. We work across categories, ranging as far and wide as health care (Pfizer, Sanofi, Reach MD, Bioreference Laboratories) to financial services (JP Morgan Chase, Prudential, Morgan Stanley, First Data) to cpg (Mars, Unilever, Johnson & Johnson) to technology companies (Facebook, Xerox, Samsung, Comcast) to culture brands (adidas, H&M). And because our DNA is in publishing — we’ve embedded in over 135 newsrooms in the past decade — we bring unique expertise in understanding how content is created, distributed and optimized, including our work with CNN, NBC News, NBC Sports, and Bustle Digital Group.

At Code and Theory, we strive to only be limited by our own ambition and creativity. We believe in pushing our creativity beyond the easy and obvious answers in order to deliver the solutions that are right for our clients, their businesses, and their consumers.

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