Kone

CSE Engineer

Posted Yesterday

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Chennai, Tamil Nadu

Entry level

Logistics • Transportation • Design • Automation • Manufacturing

The Role

The CSE Engineer provides technical solutions for sales, collaborates on non-standard projects, coordinates specifications and costs, ensures compliance with regulations, and supports installation and maintenance planning. They engage with customers to address technical questions and lead elements of the solution planning process for KONE's diverse offerings.

Summary Generated by Built In

A CSE Engineer, Solution provides technical expertise to the sales team, understands customer needs and transforms these needs into optimal KONE solutions.
CSE Engineer, Solution is part of the KONE early engagement team, and ensures that KONE offerings and specifications are included into the customer’s building specifications.
Focusing on non-standard tendering cases, CSE Engineer, Solution is accountable for overall solution for the customer; including integrations, solutions, services and products. He/she takes responsibility to define the specifications, costs and lead times in co-operation with other Front Line parties, Supply Line, and Area and Global support functions.
CSE Engineer, Solution works at the customer interface, is an expert on solution selling and participates in customer meetings when needed.
CSE Engineer, Solution has deep understanding of new and existing KONE solutions and services (e.g. project management, installation and maintenance) across business lines and has a holistic understanding of certain customer segments, like retail, infrastructure, residential, office or medical care.
CSE Engineer, Solution takes into consideration all product and service costing and planning aspects when defining a solution e.g. corporate materials from the supply line, local materials from sourcing, costing of engineering, installation and impact on maintenance.

Hiring Requirements

Job Details

Job Profile
Job Profile
CSE Engineer Solution
Job Families for Job Profiles
Job Families for Job Profiles
CSE Engineer Solution
Worker Sub-Type
Worker Sub-Type
Permanent employee
Worker Type
Worker Type
Employee
Time Type
Time Type
Full time
Compensation Grade
Compensation Grade
50
Primary Location
Primary Location
Chennai ITEC/KBS
Primary Job Posting Location
Primary Job Posting Location
Chennai ITEC/KBS
Additional Locations
Additional Locations

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Additional Job Posting Locations
Additional Job Posting Locations

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Scheduled Weekly Hours
Scheduled Weekly Hours

44
Work Shift
Work Shift

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Recruiting Start Date
Recruiting Start Date

16/10/2024
Target Hire Date
Target Hire Date

16/12/2024
Target End Date
Target End Date

(empty)

Additional Information

Union Membership from Job Profile
Union Membership from Job Profile

(empty)
Allowed Unions from Job Profile
Allowed Unions from Job Profile

(empty)

Collective Agreement Details

Collective Agreement
Collective Agreement

(empty)

Job Description
Job Description

Collaboration with sales:
• Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard and modernisation cases
• Ensures clarity on the solution’s scope, including KONE and possible third-party offerings
• Participates in customer meetings and answers customers’ technical questions when needed
• Selects the correct product platform on which to make the offering
• Proposes solutions from all KONE business lines; new services, escalators, elevators, doors etc.

Solution planning – Costing:
• Responsible for correct APF solution costings
• Involves CSE Engineer, Product to understand the costing for corporate and local materials
• Involves CSE Engineer, System to understand the costing for integrations
• Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the solution

Solution planning – Specs:
• Coordinates specification creation
• Performs initial and revised non-standard energy calculations
• Performs traffic analyses
• Accountable for technical site surveys
• Accountable for the technical content of the order between MS 0b and MS 2z

Solution planning – Availability and lead times
• Coordinates solution lead times from Supply Line and local sourcing

Solution planning – Installability
• Ensures that the proposed solution can be installed
• Ensures that the cost and work effort impact of installation is part of the solution’s costing, especially in non-standard installation method cases

Solution planning – Maintainability
• Ensures that the proposed solution fulfils the customer’s product lifecycle needs
• Identifies possible deviations from standard maintenance methods and ensures that a resolution is found

Solution planning – Compliance
• Ensures that the proposed solution fulfils local codes, regulations and safety requirements
• Ensures alignment with environmental regulations
• Ensures that the planned solution complies with KONE engineering policy

Key tasks in the KONE Sales process
• Provides content for pre-tender and pre-booking reviews (technical solutions, costs, lead times, risks, verification of technical content in contracts)
• Executes activities for a holistic solution plan
• Leads full chain engineering teams on major projects until handover to the CSE Engineer, Project
• Hands over the engineering to CSE Engineer, Project on the most complex project cases for execution on the Start-up meeting

Key tasks in the KONE Delivery process
• Accountable for layout creation
• Analyses change requirements, and makes proposals for the new solution plan
• Provides necessary details to the CSE Specialist for ordering materials and completing the documentation process
• Proposes change order (variations and addworks) sales opportunities to the Project Manager
• Provides solution-related information to Project Managers, Installation Supervisors and Maintenance Supervisors

CSE Engineer, Solution role in the KONE SEB process
• Shares knowledge with maintenance as needed

General responsibilities
• Participates in product and new services release information-sharing sessions
• Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
• Offers input to the product offering management about customisation, standardisation and interface requirements for the portfolio
• Contribution to the Customer Solutions Engineering virtual and local network
• Contribute to and utilise the Customer Solutions Engineering case library
• Handles engineering on Modernisation (MOD) including component upgrades (small VB repairs), full replacement (FBR) or existing building lifts (EBULI)
• Is the primary front line technical contact person for the Supply Line Tendering Engineers

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

What We Do

At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.

As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.

Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.