We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
We are looking for a Croatian VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.
Requirements:
- Proficiency in English and Croatian both written and spoken
- Proactive person with good support / sales skills
- Strong communication and negotiation skills
- Attention to details
- Previous experience will be considered as an advantage
Duties and Responsibilities:
- Being able to search and find for solutions of customers’ issues
- Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
- Monitor customers’ performance & behaviour in order to evaluate bonus crediting
- Ensure that products’ compliance is being followed according to relevant regulations
- Previous experience as a Sales agent will be considered as an advantage
- Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)
Why you should join us?
- Competitive salary and monthly KPIs Bonus
- Working in a dynamic International company
- Ability of career and professional growth within the company
- Social benefits and team buildings
- Sunny, spacious office
You have the opportunity to work in our office in Cyprus/Bulgaria/Poland.
Bold moves start here. Make yours. Apply today!
What We Do
BrainRocket is a software development company and digital solutions provider.
We have created over 40 cutting-edge products across 20 different markets.
With over 1,300 talented minds and offices in Cyprus, Malta and Portugal, our team is determined to create groundbreaking ideas and products.
To achieve this, we focus on creating a supportive culture that encourages both personal and professional growth within a positive and welcoming environment
