CRO Manager

Company Description

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a unique fusion of tech enthusiasts, creative minds, and data experts, all united to empower brands in their digital journey. Our passion for innovation and commitment to embracing diverse perspectives are at the heart of what we do. We excel at challenging the status quo, reinventing marketing norms, and crafting influential stories that resonate with global audiences. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the Senior Optimization Manager you will lead our client data measurement, optimization and personalization strategy and daily management of assigned client accounts and planned campaigns, focusing on successful measurement insights discovery, measurement tracking implementation and optimisation of their marketing channels, journeys and web properties.

You will identify commercial opportunities and partner with Seniors and Directors to develop and implement innovation and process optimization to benefit the entire global team.

Last but not least, you will also coach Analytics & Optimization Executives, to ensure they’re learning, helping us achieve our global goals and their progression milestones.

Responsibilities:

• Deliver tactically excellent Optimisation & Personalisation research & insights for clients.
• Plan, execute & manage high-quality optimization and raw data exports research and insight generation projects and website usability audits in a timelymanner and within budget.
• Run A/B split, multi-page, funnel and multivariate (MVT)testing to improve customer experience and increase site conversion.
• Plan and prioritize insights towards strategic goals to meet the client’s given business challenges, targets and improve Return on investment.
• Troubleshoot and spot existing issues with data harvesting mechanisms and present results internally or externally through the production of high-quality documentation, and verbally.
• Proactively provides ideas for increasing the quality, standards and improving the timely delivery of the client projects they’re accountable for.
• Work with the Senior Optimization Manager to produce relevant Jellyfipoint of view and best practice guides for distribution to clients and on thecompany blog.

Qualifications

• Experience with web analytics (eg. Google Analytics 360, Adobe Analytics, etc.) and the ability to story-tell and visualize optimization recommendations.
• Knowledgeable in main-stream A/B and multi-variant testing technologies (ie.Optimizely, VWO, AB Tasty, Adobe’s Test&Target etc.).
• 3+ years of experience in dashboarding and a good understanding of the current mainstream data visualization technologies (eg. Google Data Studio, Tableau, Domo, etc.)
• Working closely with UX, PMs, media, analytics, data, data engineer marketingteams the understanding of Big Query, Google Tag Manager, JavaScript, HTML,CSS, mainstream CMS technology.
• Experience in working within cross-functional teams.
• Experience presenting to partners
• Distill complex data sets into clear and actionable insights

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

📈 Your Growth, Your Way: We encourage you to grow your career with one paid day each month for self-development.

💰 Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.

💫 Custom Work Environment: Work remotely for up to 60% of your working days and shape your day between 8 a.m. and 6:30 p.m.

🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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