CRM_Salesforce

Company Description

Publicis Re:Sources is the backbone of Publicis Groupe, the world’s most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 5,000+ employees in over 66 countries. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management.

We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at http://www.publicisresources.com/.

Job Description

The key accountabilities for this role are, but not limited to:

• Analyzes end-user needs and designs, tests, and develops software to satisfy demand.
• Analyzes and translates business requirements in functional and non-functional system requirements.
• Develops, implements, and maintains systems that conform to company’s information technology principles, software development methodology, architecture and best practices.
• Partner with infrastructure and architectural heads to ensure the application meets service level standards and roadmap

Requirements Specific responsibilities:

• Designs, modifies, develops, writes and implements software programming applications.
• Builds design and coding standards to ensure consistency across applications.
• Debugs problems with information systems using a variety of analytical skills, techniques, and resources.
• Provides training, technical support, and documentation of information systems to peers and end users.
• Routinely communicates status (problems encountered, and time remaining to complete) to leadership team.

Qualifications

Experience/Qualifications

• Strong Understanding of Salesforce Platform
• 4+ years of experience in Salesforce CRM
• Hands on knowledge in salesforce development using APEX, LWC
• Bachelor’s degree in any related field.
• Excellent communication and stakeholder management skills
• Experience authoring reports for various executive stakeholders with different levels of quantitative knowledge
• Strong critical thinking skills, and are proactive about questioning the norm and pushing for improvements.

Additional Information

Attributes/behaviours:

• Ability to design, develop, implement complex requirement.
• Pro-active support to the business is a key attribute for this role with a customer service focus to link both systems requirements with business outcomes.