Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
Are you passionate about CRM, customer engagement, and data-driven marketing? Do you thrive in a fast-moving, digital-first environment where you can make a real impact? If so, this is your chance to be part of SharkNinja, a global leader in innovation and customer experience!
As a CRM Executive, you’ll play a key role in supporting our customer retention and engagement strategies through targeted, automated, and personalised campaigns. You will work closely with the CRM and Marketing teams, using data insights to optimise customer journeys and enhance lifetime value.
We are looking for someone with hands-on experience using Bloomreach (Exponea), who is eager to learn, innovate, and contribute to our growing CRM function.
Key Responsibilities:
Campaign Execution – Assist in the planning, building, and execution of multi-channel CRM campaigns, including email, SMS, push notifications, and on-site personalisation.
Customer Segmentation & Targeting – Create customer segments and personalise communications to drive engagement, retention, and conversion.
Automation & Journeys – Set up and optimise automated customer lifecycle journeys, ensuring timely and relevant messaging at each stage of the customer journey.
Performance Analysis – Monitor and report on campaign performance, using key CRM metrics to track success, test improvements, and make data-driven recommendations.
A/B Testing & Optimisation – Support continuous improvement through testing and refining campaigns, including subject lines, messaging, creative, and segmentation strategies.
Stakeholder Collaboration – Work closely with the wider marketing, e-commerce, and data teams to ensure CRM campaigns are aligned with overall business goals.
CDP Utilisation – Maximise the potential of Bloomreach (Exponea) by ensuring data is used effectively for segmentation, insights, and campaign execution.
Data & Compliance – Ensure all CRM activities adhere to GDPR and best practices for data privacy and customer communication.
What We’re Looking For
Experience in CRM & Marketing Automation – 1-2 years of experience in a CRM, Email Marketing, or Digital Marketing role.
Bloomreach (Exponea) Experience – Hands-on experience working with Bloomreach (Exponea) or another Customer Data Platform (CDP) is essential.
Strong Analytical Skills – Comfortable working with data, metrics, and reports, using insights to improve performance.
Passion for Customer Engagement – A keen interest in customer journeys, retention strategies, and omni-channel personalisation.
Tech-Savvy & Detail-Oriented – Ability to work with CRM tools, email builders, automation workflows, and segmentation platforms.
Proactive & Willing to Learn – A can-do attitude, with a curiosity to explore new trends, tools, and CRM innovations.
Good Communication & Teamwork – Ability to collaborate effectively with internal teams and external partners.
Why Join SharkNinja?
At SharkNinja, we believe in pushing boundaries, thinking differently, and delivering incredible experiences for our customers. As part of our team, you’ll be working in an environment that lives and breathes our core values:
- Lead us to be “RARELY SATISFIED” – We’re never content with the status quo; we always strive for better.
- Make things better each day; “PROGRESS OVER PERFECTION” – We value action and continuous improvement over waiting for the perfect moment.
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE” – Every small insight and action contributes to the bigger picture.
- Deliver something great; “WINNING IS A TEAM SPORT” – Collaboration is key to our success.
- Be clear and honest, “COMMUNICATING FOR IMPACT” – Transparency and clarity help us move fast and make things happen.
#LI-HYBRID
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET
- Lead us to be “RARELY SATISFIED”
- Make things better each day; “PROGRESS OVER PERFECTION”
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
- Deliver something great; “WINNING IS A TEAM SPORT”
- Be clear and honest, “COMMUNICATING FOR IMPACT”
Explore SharkNinja:
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
Top Skills
What the Team is Saying
What We Do
SharkNinja redefines fast-paced. Bringing new, complex products to market in new categories every six months is not for the faint of heart. As a result, the talent that comprises our workforce is intelligent, committed, creative, and resilient no matter which department you call home. Everywhere you look here, you see the best of the best.
What makes SharkNinja unique is our method – almost a proprietary intensity – that is shared from top to bottom and produces incredible results. Ours is a winning team that creates the opportunity for anyone to be a winner. It’s a place where we can all (and are expected to) test, fail, learn, win, scale, and do it fast without ego. It’s not easy here by any stretch, but when you see that product that was just a sketch on a slide six months ago and is now on Amazon getting rave reviews, you can’t help but think, ‘Wow, look what we did together.’ If you like that feeling, then SharkNinja might be the place for you.
Why Work With Us
Whether your passion is engineering, designing, marketing, or developing, at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.
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SharkNinja Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.
