About Flip.shop:
Welcome to Flip.shop, where innovation meets social commerce revolution! Fresh off our Series C funding round, we've raised $144 million, propelling our valuation to an impressive $1.05 billion. We’re redefining the shopping experience by giving consumers a voice in a space dominated by tech giants. Join us on this exhilarating journey where your ideas will shape the future of social commerce!
Why Join Us?
At Flip.shop, you’ll be at the forefront of innovation in social commerce. This isn’t just a job—it's a chance to make history and redefine the online shopping experience. If you thrive in a fast-paced, collaborative environment where your ideas can change the game, we want to hear from you!
Flip is redefining social commerce by blending video content with shopping, empowering creators to monetize their influence and engage with audiences authentically. We are building the future of creator-driven commerce, and we are looking for a dedicated Creator Community Coordinator to help us scale.
Role Overview:
As the Creator Community Coordinator, you will be responsible for onboarding, supporting, and guiding creators to success on Flip. You’ll play a critical role in ensuring a seamless onboarding experience, providing insights to improve content performance, and fostering a strong connection between creators and the platform. This role requires a balance of operational efficiency, community engagement, and analytical thinking to optimize creator growth.
This is a key role in shaping how Flip supports and empowers creators. If you're passionate about helping creators succeed and love working at the intersection of community, content, and data, we’d love to hear from you.
Key Responsibilities:
- Streamline and improve the creator onboarding process, ensuring efficiency and clarity.
- Develop onboarding materials, best practices, and guidelines tailored to different creator niches.
- Provide direct support to creators, answering questions and troubleshooting onboarding challenges.
- Identify high-performing content trends and share insights with creators to help them optimize their videos.
- Support creators in developing engaging and shareable content that aligns with Flip’s goals.
- Build relationships with creators, fostering a sense of community and collaboration.
- Track and analyze key creator metrics to identify trends, performance gaps, and areas for improvement.
- Improve operational workflows for creator onboarding and engagement.
- Identify inefficiencies and implement scalable solutions for creator support and content feedback.
1) Onboarding & Support
2) Content & Community Engagement
3) Process Optimization
Qualifications & Experience:
- 1-2+ years of experience in creator management, community building, or a related field.
- Strong understanding of content trends, niche communities, and creator monetization strategies.
- Experience working with analytics tools to track performance and optimize processes.
- Excellent communication and problem-solving skills, with a proactive approach to supporting creators.
- Ability to balance creative thinking with data-driven decision-making.
- Familiarity with Flip, social commerce and/or UGC platforms.
What We’re Looking For
- Someone who thrives in a fast-paced, evolving environment.
- A self-starter who can own projects and improve processes.
- Passion for the creator economy and an eye for great content.
- Strong organizational skills and attention to detail.
- Office based, five days at our El Segundo HQ.
What We Do
Flip is a vertically integrated social commerce platform delivering a revolutionary shopping experience in the US. Users discover products by flipping through instantly shoppable content posted by the Flip community, and order through a one-click checkout, with free same-day shipping. Our patented technology allows every shopper to become a creator by posting video reviews of their purchases and earning commissions based on engagement and sales through their content.
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