Creative Service Manager
Direct Agents is seeking an experienced and strategic Creative Services Manager to join our vibrant team of design-centric and entrepreneurial minds.
We're seeking someone who thrives on experimentation, adapts swiftly, and is eager to make a significant impact as a strategic partner.
This full-time, NYC based role, pays $75,000-$85,000 depending on experience.
THE ROLE
Creative Strategy:
- Dream up, develop, and launch innovative marketing strategies that align with our clients’ business goals.
- Amplify brand awareness, engagement, and conversions through irresistible content and genuine partnerships.
Campaign Execution:
- Lead the creative department's daily operations and manage the end-to-end execution of exciting campaigns.
- Ensure smooth project management, timely delivery, and clear measurement of key performance indicators (KPIs).
New Business Development:
- Team up with sales and business development to create winning pitches and proposals.
- Shine in client presentations and RFP responses, showcasing your creative and influencer marketing expertise.
Cross-Functional Collaboration:
- Collaborate seamlessly with internal teams to produce high performing creative and help grow our client relationships.
DESIRED BACKGROUND
- 3+ years of rocking the creative services world, including creative strategy.
- Deep understanding of creative performance, platform trends, and vertical expertise in performance and growth marketing.
- Proven experience in managing creative services and design teams, with a focus on social asset design, short form video, copywriting, and website design.
- A track record of success in creative sales, including developing and executing sales strategies and upselling for creative services.
- Exceptional written and verbal communication skills with the knack to craft unique and compelling messaging.
- Experience with project management software and understanding of creative tools including emerging areas in generative AI and opportunities for efficiency.
- Ability to drive “big picture” business goals and achieve measurable business outcomes with high attention to detail and efficiency.
- Self-motivated, initiative-driven, and adaptable to changing priorities.
- Experience in influencer marketing and managing user-generated content (UGC) is a plus but not required.
WHY DIRECT AGENTSWork-Life Balance
- 4-Day Work Week: Join our innovative pilot program designed for sustained productivity and well-being
- Flexible PTO: Up to 24 days annually based on seniority, plus paid birthdays and volunteer days
- Family Support: Comprehensive paid parental leave and family-friendly policies
Comprehensive Benefits
- Premium Healthcare: Full coverage options including One Medical, KindBody, and mental health support
- Wellness Perks: Citibike membership, fitness reimbursement, and wellness programs
- Community: Dog-friendly office, team events, and an inclusive culture that celebrates diversity
- Modern Tech Setup: MacBook Pro and premium software tools
Innovation & Growth
- AI-Driven Innovation: Harness AI-powered workflows to optimize strategies and drive impactful results
- Future-Forward Tech: Access proprietary tools like Kanopy AI and custom GPTs for advanced marketing solutions
- Career Development: Shape your path through mentorship, training programs, and direct access to leadership
- Industry Impact: Contribute to thought leadership and strategic initiatives that drive agency innovation
Outstanding Environment
- Work with premier brands like Marvel, NBA, and NYSE while maintaining boutique agency creativity
- Direct Agents is proud to be an equal opportunity employer. Join us in shaping the future of digital marketing!
What We Do
Direct Agents is an independent, minority-owned digital marketing agency that specializes in performance-driven customer acquisition solutions. Founded by first-generation immigrants, Direct Agents celebrates its 19th year in business this year.
Our agency goes beyond the standard marketing toolbox through innovation in Paid Media, Enterprise SEO, Strategy, Amazon, Creative, Inclusive Marketing Strategy, Analytics, & Paid Social. Direct Agents is built to help clients achieve success through a diverse and passionate group of experts based in NYC, LA, and beyond.
We’re breaking the industry mold and leading with a diverse mindset. Here at Direct Agents, diversity isn’t just a buzzword, it’s in our DNA.
• 5x Winner of Crain’s Best Places to Work (2022, 2021, 2020, 2019, 2018)
• 42% Diversity
• 57% Female / Male ratio
• ‘WoDA’ is Direct Agents’ women powered employee resource group which works to pave the path to leadership for all women through monthly workshops
• ‘State of the World’ helps provide an open forum to discuss the social movements of our time and how we can have an impact on them
• Team and company-wide bonding events (ask us about our puppy breaks!)
• Opportunities to get involved with the community through mentorship and pro bono marketing services
• A work family that is as committed to its work as it is to having fun
Our culture offers more than just happy hours; we're fueled by excellence, collaboration, and growth opportunities. At Direct Agents, you are empowered to create your own career journey through cross-channel learning opportunities and mentorship. If you’re looking for a new role with space to directly influence the business and company culture, visit our Careers page and apply to become a “Shaper of Change!”
To learn more about our services visit www.directagents.com or email [email protected].
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