Core Operations Analyst

Job Description
This role offers the opportunity to work in a fast-paced environment where your problem-solving skills and ability to communicate solutions will be key to success. At JP Morgan Chase, we provide a collaborative environment that values your contributions and supports your professional growth.
As a Trading Services Analyst within JP Morgan Chase, you will be immersed in a dynamic and inclusive work environment. Being a part of our professional team, you will experience a culture that values diversity and promotes open communication. Your pivotal role will involve delivering high-quality trading services with a focus on efficiency and accuracy. This role provides a unique opportunity for professional growth while making a significant contribution to our team's success.
Job responsibilities:

• Provide end-to-end trade flow support across all product channels globally.
• Monitor ongoing support needs to address changes and gaps.
• Drive continuous improvement efforts while reducing risk across all touch-points in the trade path.
• Ensure the accurate and timely escalation and resolution of all inquiries.
• Address ad hoc queries from operations, technology, and the front office.
• Facilitate training for new application users.
• Work with the business, technology, and operations to determine priorities, schedule releases, and detail requirements for future enhancements/products.

Required qualifications, capabilities, and skills:

• At least 2 years of financial industry experience.
• Bachelor's degree.
• In-depth knowledge of Excel, PowerPoint, and Internet technologies.
• Highly disciplined, self-starter with the ability to execute assignments independently.
• Team player with a strong work ethic and high level of professionalism.
• Attention to detail with superior written, verbal, and problem-solving skills.
• Excellent organizational and time management skills.
• Ability to communicate with all levels within the Line of Business.
• Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.