Duties:
Under the supervision of the Supervisor, Domestic Operations, support the overall objectives of Joni and Friends’ Global Operations department. Perform duties and responsibilities including, but not limited to:
- Supply Chain Division
- Cross-train to learn, understand, and develop competency in the three Supply Chain coordination areas: wheelchair collection, wheelchair restoration, and transport logistics
- Cultivate great working relationships internally and externally (domestic and international) by providing excellent communication, customer service, and quality control for all Supply Chain processes and tasks
- Collection and Restoration
- Prepare and process weekly and month-end reporting
- Assist in delivery of pictures and stories of wheelchair recipients to Restoration Centers to encourage program workers
- Coordinate allocation of resource materials for Wheels for the World (WFTW) Outreaches, Restoration Centers, and Wheelchair Collection Volunteers
- Support all aspects of new wheelchair procurement (sourcing, invoice processing, and shipment tracking)
- Support regular communication with Restoration Center and collection stakeholders
- Transport Logistics:
- Update project management tools with all pertinent transport details to prepare and maintain the wheelchair shipment schedule
- Support the commencement and tracking of domestic and international shipments of wheelchairs and other equipment, obtaining regular status updates for the Supply Chain team
- Disseminate accurate and timely documentation necessary for expediting domestic and international shipping
- Ensure timely processing of all project shipment verification reports
- Systems and Processes:
- Provide input for system and process change, development, and maintenance to increase efficiency and accuracy in Supply Chain services
- Monitor financial advances and consolidate receipts to prepare expenditure reconciliations and reimbursements
- Other duties and projects as assigned by supervisor to support department and organizational needs
- Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
- Desire to serve in a growing and dynamic Christian service ministry
- Associate Degree, equivalent work experience, or supply chain or logistics certification
- Two to three years of comparable process coordination experience
- Able to support and integrate with other departments
- Must be a self-starter, flexible and able to multi-task
- Takes initiative to seek other work when assigned tasks are complete
- Uses good judgment in working with and for a diverse group of volunteers
- Demonstrates effective and diplomatic written and verbal communication skills
- Maintain a sense of tidiness and orderliness in the workplace
- Basic accounting knowledge
- Ability to manage workload to meet deadlines
- Some travel may be required to audit Supply Chain program activity
- Ability to learn new applications quickly
- Experience using CRM software like Salesforce is preferred
- Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook, and the Internet
- Understanding of Christian ministry and specifically Joni and Friends is desirable
Compensation is $21.00-$23.00 per hour. This is a hybrid position, in office Monday, Tuesday, and Thursday, remote Wednesday and Friday.
What We Do
Nearly 1 billion people around the world live with disabilities. Many of these individuals and their families live in poverty, pain, and despair. Together we can change this.
We envision a world where every person with a disability finds hope, dignity, and their place in the body of Christ.
Founded by Joni Eareckson Tada in 1979, Joni and Friends is dedicated to reaching out to families living with disability all around the globe with gospel-adorned hope. We extend gospel-centered care through Community Support, Respite, Retreats and Getaways, and Crisis Response. And we connect families with Christ-honoring, disability-friendly churches where they find a place belong.
