Coordinator, HR Ops - Hybrid

Posted Yesterday
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Costa Mesa, CA
Entry level
Mobile
The Role
The HR Ops Coordinator assists the HR team with onboarding, employee documentation, job descriptions, promotions, timecard approvals, and general HR operations support. The role includes maintaining accurate employee files, facilitating promotions, auditing timecards, and ensuring compliance with HR processes.
Summary Generated by Built In

ULTRA MOBILE is seeking a talented Coordinator, HR Ops to join the Human Resources Team! Individual reports to HR Business Partner. Role is hybrid. 

This role is a hybrid opportunity that requires a local commutable distance to the HQ Costa Mesa, CA office as needed.

ABOUT THE ROLE

Your usual day of awesomeness includes:  

The HR Ops Coordinator supports the HR Ops team in the following areas: 

  • New Hire Onboarding
  • Change of Status
  • Employee Documentation and Paperwork 
  • I-9 Support 
  • HR Communications
  • Ultra/TMUS Integration (Mintegration)
  • Job Descriptions
    • Maintains HR Op’s Job descriptions on Google Drive and files job descriptions by the department.
      • Reviews periodically to ensure the most up-to-date job descriptions
      • Keeps up to date repository of job descriptions 
      • During promotions, coordinates with managers to ensure job descriptions for new roles have been created and are accurate. Sends new job descriptions to employees for review and signature.
      • Helps managers with the creation of job descriptions
      • Tracks signing of job descriptions in ADP custom field
  • Promotion Process and Cycles
    • Supports the promotion process by ensuring the manager has provided job descriptions for the new role their direct report is being promoted into
      • Follows up with managers if job description needs more details
    • Assists with posting promotions on the internal job board as part of our promotion process as assigned
      • Provides details to employees on how to apply via the internal job board
      • Ensures employee has applied to position within 5 business days
      • Follows Talent Acquisition’s process and guidelines on job postings
    • Creates promotion/job changes letters as assigned
    • Ensures promotion letters are uploaded to ADP for Payroll verification. Files promotion letters and job descriptions in the appropriate employee file
  • Employee Personal Files
    • Ensures employee files are organized and up to date
    • Files signed policies in employee files
    • Audits files annually and as needed obtains missing files/documents
  • Timecard Approvals 
    • Ensures timecards are approved by managers each pay period prior according to the timecard approval schedule
    • Sends out email and slack reminders about timecard approvals
    • Trains managers and employees on the timecard process
    • Audits timecards for accuracy and identifies trends around overtime and meal penalties
  • General HR Ops Support
    • Answers employee questions as needed 
    • Supports the company’s integration to T-Mobile from an HR Ops perspective
    • Change of Status: Inputs change of status (manager, title, etc) in ADP as assigned
    • Provides miscellaneous Data Entry into ADP and other HR Ops systems as needed
    • Assists with tasks related to former Stock Options program as directed by the HRBP and/or SVP, HR
      • Unvested Options Bonus Payout Reminds 
      • Updates terminations in Shareworks
    • Supports HRBusiness Partner and SVP, HR with other tasks as needed
    • Along with the HRBP coordinates HR Communications and assists with the creation of communications as well as maintaining communication calendar

WHAT YOU BRING

  • 0-1 year experience in an HR or customer/client service-oriented professional role
  • General interest in Human Resources and to grow within the HR field
  • Demonstrated ability to work in a collaborative environment, build consensus, and promote the exchange of information among project team members.
  • Strong written, oral, and interpersonal communication skills.
  • Detail-oriented, strong analytical, problem-solving, and organizational skills.
  • Ability to handle multiple concurrent tasks and changing priorities.
  • Intermediate knowledge of Microsoft Office including Excel and G Suite applications.
  • Proven ability to work with confidential information. 
  • Ability to thrive in a fast-paced, highly ambiguous environment; flexible and adaptable
  • Ability to meet deadlines
  • Ability to work with and interact with all levels of the organization

WE ARE ULTRA & MINT MOBILE

We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer. 

We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.

In addition, we’ve got a laundry list of perks you’ll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).  

And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Ultra & Mint! 

OUR VALUES – LET’S MAKE LIFE ULTRA TOGETHER!

  • Ownership: We are all owners; be the outcome and get the job done.
  • Action Biased: Be brilliant, proactive, and act with urgency.
  • Embrace the Adventure: Be agile, adaptive, and thrive on change.
  • Invent and Simplify: Never accept good enough.

$1,000 REFERRAL BONUS

Take a look at this job description, if you are the right person, please apply. If Ultra Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job.  If we hire them and they stay for 90 days, you get $1000.  For more details of restrictions and rules, please email [email protected].

 


We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.

In support of the Equal Pay for Equal Work Act, the range of starting pay for this role is $25.00 - $33.00/hr  This is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location.  We also offer a variety of benefits including health, disability insurance, 401 (k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company paid holidays.  The specific programs available will vary depending on state, start date, and employment type. Our recruitment team will be happy to answer any questions you may have.

#LI-Hybrid

The Company
HQ: Costa Mesa, CA
336 Employees
On-site Workplace
Year Founded: 2011

What We Do

We provide smarter wireless service, whether customers call across the nation or across the globe. We are a telecom company with tech sensibilities, always iterating on our latest achievements to make better products, provide better service and better customer experience. We’re a team of motivated, passionate, and creative people working towards the common goal of excellence while enjoying the process.

Are you ready to make your career Ultra?

For a full listing of job openings visit: https://www.ultramobile.com/careers/

Check out our Product Brands:
Ultra Mobile: https://www.ultramobile.com/
Mint Mobile: https://www.mintmobile.com/

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