Controls Associate

Job Description
The Control Associate performs ongoing analysis of the business risk and control environment to identify gaps and weaknesses.
Job Summary
As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job responsibilities:

• Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Collaborate with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
• Support the firmwide outsourcing risk stripe in adoption of consistent risk practices to manage supplier failure risk
• Evaluate and perform an end-to-end analysis of the business risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
• Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Perform ongoing analysis of program related data and develop ad-hoc reports as requested to support business-related programs and strategies
• Assist with development of mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units
• Develop and design high-quality PowerPoint presentations that effectively communicate complex ideas to senior leadership
• Present data in a clear and concise manner, making it accessible and understandable for non-technical stakeholders
• Contribute to digital transformation efforts by driving automation and enhancing data communication strategies
• Strong attention to detail and a commitment to producing high-quality work

Required qualifications, capabilities, and skills:

• 1Minimum 12 years of experience in financial services industry with background in controls, audit, quality assurance, risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation.
• Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
  • Understanding root cause / identifying control breaks
  • Developing timely and sustainable solutions
  • Analyze metrics for emerging risk
• Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Working Knowledge of automation and data visualization tools such as Tableau. Qlik, UI Path, Alteryx and Pega
• Use of collaboration utilities such as Microsoft Teams and SharePoint

Preferred qualifications, capabilities, and skills:

• Business knowledge - ability to understand the business / knowledge of regulation surrounding business and strong orientation with the Outsourcing program
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Process analysis / design acumen - ability to understand a process and associated risk to inform control design
• SharePoint designer and Infopath for developing custom forms and workflows

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.