Control Support Engineer

Posted 6 Hours Ago
Be an Early Applicant
Muscat
Mid level
Logistics • Other • Software
The Role
The Control Support Engineer will maintain and troubleshoot automated baggage handling systems, carry out preventive and corrective maintenance, manage system software and hardware, provide IT support, monitor performance, and contribute to process improvements.
Summary Generated by Built In

Job TitleControl Support Engineer

Job Description

Qualification and abilities 

  • Electrical / Electronic / Mechanical or Computer Engineering (higher technical level)
  • Experience in maintaining cluster servers, databases, network and communications systems and software related automated baggage handling systems or automated systems in material handling industries.
  • Experience in maintaining WinCC (for SCADA), Web factory (for SCADA), Siemens PLC S7 (low level controls), Quality applications (process intelligence applications), Barcode Scanners & PLC Interfacing with X-ray monitoring system
  • Excellent verbal and oral skills in English language
  • Experience with analysing process flows
  • Process orientated
  • Analytical capabilities

Responsibilities

  • Carry out preventive and corrective maintenance of system software
  • Maintain all site hardware and software
  • Contact point with headquarter IT departments and control support
  • IT configuration management
  • Change management on control level
  • Initiate and execute improvement actions
  • Monitor hardware, software, network performances
  • Solve problems
  • Maintain and archive releases, versions and updates
  • Implement software updates and patches
  • First & Second line support on site
  • Hardware, software, cluster servers, databases, network and communication systems related to the automated handling system as scoped in service contract.
  • Hands on controls management on site.
  • Decreases response time when controls appear to have problems.
  • Solve unique but definite problems.
  • Offers professional arguments as the basis for making choices and for convincing the people concerned.
  • Improvement of work processes calls for attention continuously.
  • Acts as major contributor to process improvements.
  • Develop, maintain and improve methods to gain and use relevant performance data
  • Analyse system, process and maintenance activity performance
  • Evaluate and improve system, process and maintenance activity performance
  • Communicate performance status and improvement actions internally and with customer

Top Skills

Computer Engineering
Electrical Engineering
Electronic Engineering
Mechanical Engineering
The Company
Marietta, GA
7,500 Employees
On-site Workplace
Year Founded: 1949

What We Do

Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market.

Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions.

The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.

Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation.

Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.

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