Control Manager - Program - Associate

Job Description
Looking for Risk & Control Professional to be part of the Team that is responsible for control evaluation processes for Operational Risk within the firm.
As a Control Manager - Program - Associate within our Risk & Control Team, you will be responsible for control evaluation processes for Operational Risk within the firm. You will assess end-to-end operational risks for businesses through our existing Control and Risk Evaluation program (CORE). This role will require you to assess processes in an end-to-end manner and promote evaluation efforts across multiple business groups and operational functions. You will also contribute to the development and/or enhancement of Controls and Operational Risk Evaluation (CORE). This is an opportunity to work with a diverse team of professionals and partner closely with Control managers, Compliance & Audit to ensure Firmwide Standards & Procedures are being followed.
Job Responsibilities:

• Examine the effectiveness of controls and assign appropriately substantiated control ratings.
• Perform observation, artifact examination, data evaluation, and re-performance as testing methods.
• Document test steps and results in a comprehensive and organized manner to sufficiently support and justify testing conclusions.
• Participate in meetings with business owners at various levels of management, deliver testing results, and support sustainable control enhancements.
• Recognize opportunities to strengthen controls and improve operational efficiency.
• Be accountable for meeting deliverables and deadlines.

Required qualifications, capabilities, and skills:

• You must have a Bachelor's degree or above
• You must have at least 5+ years' experience in financial services industry with background in controls, audit, quality assurance, risk management, or compliance required; or equivalent subject matter expertise in a relevant business-related function/operation
• Demonstrated understanding of internal control and risk management concepts with the ability to evaluate the adequacy of the business control environment
• Solid critical thinking and analytical skills; attention to detail and intellectual curiosity
• Excellent written and verbal communication skills with an ability to present concise findings in a persuasive manner
• This role requires proportionate self-learning with greater reliance on self-review & research and requires detailed documentation of evaluations and their subsequent observations & findings
• Ability to work a flexible shift as required

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.