Control Manager - Chief Data & Analytics Office

Posted Yesterday
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New York, NY
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Oversee D&A product management related risk and controls, ensuring compliance with standards and evaluating operational risks within the Chief Data & Analytics Office.
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Job Description
Working in partnership with the wider Control Management team and Data & Analytics (D&A), business/control partners play a significant role in effectively managing the overall operational risk environment for D&A products and platforms.
As an Control Manager Vice President within the Chief Data & Analytics Office (CDAO) Product & Platform, you will oversee D&A product management related risk and controls and ensure adherence with the firm's Compliance & Operational Risk Evaluation (CORE) Program. Your responsibilities will include ensuring the D&A Products and platforms follow appropriate product management practices, managing the relevant Risk Assessment Structures (RAS) in CORE system, ensuring compliance with the firm's Policies and Standards, and supporting the Data & Analytics Control Manager community of practice.
Job responsibilities

  • Review relevant Artificial Intelligence (AI) and Data Governance Standards and partner with business partners, Data and AI Control management teams to ensure appropriate controls are integrated and tested within the product delivery roadmap
  • Complete relevant assessments in partnership with the wider control management and business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view)
  • Ensure key controls described in relevant Standards and Policies are reflected in CORE content, and where appropriate, across LOB/CFs - leveraging strong knowledge of the CORE platform
  • Support mapping and gap assessment of current state controls with industry frameworks such as NIST and/or regulatory requirements
  • Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection
  • Support Chief Data & Analytics Office (CDAO) control management priorities as necessary, including reviewing materials/responses to regulatory queries and meetings
  • Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable
  • Lead by example, with exemplary personal and professional attributes. Inspire confidence in staff as well as key business and control partners


Required qualifications, capabilities and skills

  • 7+ years of financial services experience in controls, information security, audit, quality assurance, risk management, or compliance
  • Bachelor's degree or equivalent experience required
  • Experience working with the product management lifecycle controls for software delivery
  • Ability to review business requirements and interpreting them to identify control requirements that should be automated via technology solutions
  • Sound judgement in assessing risk, prioritizing work, engaging senior leaders, and managing through change
  • Experience leading across organizational boundaries to analyze, design, and deliver best practices
  • Demonstrate confident leadership and sound judgment to influence a strong culture and risk management, including senior management presentations/ exchanges
  • Strong understanding of the three lines of defense in banking institutions
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will highlight opportunities/recommendation for improvement


Preferred qualifications, capabilities, and skills

  • Business knowledge: ability to understand the business/knowledge of regulation surrounding business
  • Communication/presentation: excellent written and verbal communication skills with an ability to articulate & explain business issues and controls.
  • Building coalitions and influencing with an E2E mindset: strong interpersonal skills, collaboration and relationship building skills. Ability to engage and influence business leaders in a meaningful and actionable manner
  • Self-motivated. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment. Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making
  • Process analysis/design acumen: ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation
  • Problem solving/Analytical skills: solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
  • Professional qualifications such as Certified Information System Security Professional (CISSP), Certified Cloud Security Professional (CCSP), and Amazon Web Services (AWS) certifications are highly desirable


Candidates must be able to physically work in our New York City office full-time (5 days) as early as March. The specific details and timing will be determined and communicated by direct management.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas).
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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