Control Management - Associate

Job Description
As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Role Responsibilities:

• Governs change management risk assessment process for all new/changes coming into COE from various sources.
• Delivers non-core operational risk and control efforts for CB. Efforts include and are not limited to:
  • Risk and Control process reviews / deep dives of User Tools and Intelligent Solutions and Models and provide operational risk & policy guidance and analysis for new business/products/initiatives
  • Lead risk assessment and mitigation efforts and collaborate with senior business clients and partners across functional areas and CB sub-lobs.
  • Data Quality risk efforts
• Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment.
• Maintain the CB Process, Risk and Controls strategy and approach for continuous improvement and evolution of controls and risk management.
• Lead various special risk and control projects as assigned that support CB functional teams, CB Legal, CB Controls and other key stakeholders in ongoing efforts.
• Deliver accurate status reports and appropriate risk reporting for monthly reviews and other reporting.
• Maintain awareness of significant risk and control issues within the business and integrate as appropriate into efforts.
• Maintain awareness of significant changes impacting the business, both internally and externally, and ensure appropriate actions to accommodate or address within ongoing efforts
• In partnership with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
• Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
• Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units

Required qualification, skills and capabilities:

• BS/BA degree
• 6+ years financial services experience with minimum 2 years of operational risk, controls, or audit experience
• Demonstrated excellent people management skills
• Excellent working knowledge of audit, risk and operational management concepts and the ability to understand and interpret the impact of decisions, as well as identify and convey potential problem areas
• Ability to foster positive and proactive approach to process assessment and improvement and to identify trends and improve processes for both the customer and the business
• Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
• Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
• Knowledge of risk management tools
• Project Management Methodologies
• Proficiency in Microsoft Office

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.