Control Assurance Senior Manager

See yourself in our team:

The HR Line 1 Chief Controls Office partner with HR to recognise, evaluate and manage operational and compliance risks, while providing insights aligned to delivering customer-focussed business solutions.  

The HR Chief Controls Office (CCO) team help deliver positive risk outcomes in HR and the Group by ensuring that effective controls are in place and decisions are well informed, timely and socialised. We achieve this through providing, specialist advice and assurance to our HR teams in the design & implementation of controls across HR key processes. We help to ensure the group’s operational risk & compliance frameworks are implemented and each HR Domain has the right level of governance within their business environment.

Do work that matters:

As a Control Assurance Senior Manager, you will:

• Execute on the activities defined in the Group’s Operational Risk Management Framework, Compliance Management Framework and other Group policies and procedures that are in place to ensure HR risks and compliance obligations are managed. 
• Oversee and accountable for Control Assessment Program (CAP) testing, including coaching and guidance to team members to drive continuous improvement on process, developing meaningful test steps and pragmatic recommendations to assurance findings.
• Lead the approach for designing, monitoring, documenting and testing of controls, including automated controls, process mapping.
• Identify, innovate and leverage techniques to automate and optimise controls monitoring, assurance and testing including technology solutions.
• Accountable for the data quality maintained in the Group’s Risk and Compliance tool (RiskInSite).
• Partner with stakeholders to design control enhancements, including innovative solutions to digitise and automate controls.
• Enhance a proactive risk culture and awareness through challenge and collaboration. 
• Engage with a broad spectrum of stakeholders across the Group including business delivery teams, supplier business owners and other specialist teams in the bank e.g. cyber, privacy, technology.
• Inform and influence senior stakeholders such as risk owners, control owners and process owners for better customer and risk outcomes. 
• Leverage productive and proactive working relationships with peers in Lines 2 & 3, and other control advisory teams. 

We're interested in hearing from people who have:

• Minimum 8 years’ experience in operational or technology risk/compliance management roles or roles where your skills and attributes would enhance our team. E.g. process mapping, data analysis of risk outcomes.
• Controls design and testing experience – exposure to testing automated/system controls is preferable.
• Sound written and verbal communication skills. 
• Understanding of key legislation and regulations impacting financial services. 
• Stakeholder management, analytical thinking, and problem-solving skills. 
• Influencing and consulting skills, the ability to build relationships with stakeholders at all levels.  
• Demonstrable sound skills in MS Office, especially excel
• Experience in an advisory role is advantageous. 
• Can work autonomously and in a team environment.

All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks.

If this sounds like you then we would love to hear from you!

Advertising End Date: 21/04/2025