Job Description
- Maintain the corporate systems in a racked Windows/Intel environment and Cisco networking device, Video Conferencing and Virtualization Servers in VMware ESX and Windows Hyper-V
- Troubleshoot system and network problems, diagnose and fix hardware/software faults
- Install and configure computer hardware operating systems and application systems
- Keep track of the Automatic Monitoring System and System Health Check, Service Desk, Technical Problem solving and escalation to the management for any outstanding issues
- Assist in analysing telecommunications problems and make necessary improvements
- Set up new user’s accounts and profiles and deal with password issues
- Perform 1st and 2nd Tier User Support
- Test and evaluate new technology solutions
Qualifications
- Information System /Computer Studies Diploma or above with minimum 4 years relevant working experience
- Certification of Microsoft or Cisco is a plus
- Knowledge in MS platform for example: AD & Windows Server and Client
- Advanced knowledge in MS O365 administration, Server, MS Exchange, MS SQL 2008, Active Directory, Group Policy and Cloud Computing
- Perform 1st & 2nd Tier User Support with ITIL standard
- Symantec Enterprise for threat management and backup and recovery
- Strong communication skill and interpersonal skills with analytical and problem-solving mindset
- Good command of English and Mandarin
- A good team player and self-motivated
- Immediate available is highly preferred
Additional Information
PERFORMANCE INDICATORS
- Lead-time
- Quality
- Customer satisfaction (NPS)
- On time delivery
Top Skills
What We Do
Established in 1978 in the North of France, KIABI revolutionised off-the-peg fashion with the introduction of low-cost fashion for the whole family, a concept which had never been seen before. With a network of over 505 shops across the world, KIABI boasts a turnover of 2 billion euros (2019) and 2.4% growth. As a symbol of simplicity, universality and joie de vivre, KIABI proposes ranges that are created in France by an in-house team of 56 fashion designers.
French No. 1 in ready-to-wear, KIABI has almost 10,000 Kiabers of 60 nationalities. www.kiabi.com – To follow us: www.kiabi.com – LinkedIn
https://www.linkedin.com/company/kiabi/
